Lisa Cook
Ramona,CA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Sr. HRIS Analyst
QuidelOrtho
06.2021 - 09.2023
- As part of the Dayforce implementation, collaborated closely with implementation consultants to validate data and conduct system testing, ensuring seamless Dayforce implementation
- Specialized in optimizing Onboarding, Reporting, and Security functionalities, enhancing HR and data management
- Proficiently created and managed employee data files for efficient integration into Workday
- As part of the Workday HRIS Team developed and updated reports, ensuring accurate and timely access to crucial data
- Created and maintained dashboards to streamline the organization and accessibility of employee forms and data
- Edited business processes to align with evolving business requirements, ensuring optimal HR system functionality
- Conducted mass data loads through Enterprise Integration Builders (EIBs), streamlining data management processes
- Facilitated mass document distribution to employees as necessary, ensuring efficient communication and compliance.
Sr. HRIS Analyst
Qdoba Mexican Eats
05.2018 - 06.2021
- Serve as the HRIS lead in implementation of UltiPro HCM
- Responsible for system stabilization and optimization
- Work with all levels of HR in assessing processes and assist in identifying options for improvement
- Act as subject matter expert, providing troubleshooting and other support for end users
- Create and execute test plan for enhancements and perform testing on any changes or enhancements
- Using UltiPro BI Solution, prioritize and manage ad-hoc reporting requests by setting clear delivery expectations and timelines.
Sr. HRIS Analyst
Garden Fresh Restaurants
11.2015 - 03.2018
- Serve as the subject matter expert for Oracle Fusion HCM Cloud (R11) and Taleo Recruiting/Onboarding Cloud Service (15A)
- Configure/enhance systems as necessary to ensure the most effective operations
- Research, analyze and recommend solutions to various HR automation issues to improve the efficiency of HR Operations
- Perform configuration, develop test plans and execute on delivering new business processes and configuration updates
- Develop and provide timely delivery of accurate reports using Oracle or Taleo delivered reporting tools and SQL Query
- Responsible for maintaining security permission lists and roles
- Responsible for coordinating and testing upgrades and patches
- Assist HRO Solution with UltiPro HCM implementation
- Create reports from different systems and combine multiple spreadsheets using VLOOKUP to create one master employee file for upload into new HCM system
- Management: Responsible for the daily work flow of up to 3 team members; 1 HRIS Specialist and 2 consultants
- Manage with a positive and engaged team through regular contact and conflict resolution.
Business Systems Analyst
24 Hour Fitness
02.2013 - 11.2015
- Design and troubleshoot new and existing changes/enhancements for PeopleSoft HR & Time and Labor
- Develop and execute test plans
- Analyze and document root cause of defects or production support issues and implement appropriate solution
- Use SQL to identify testing population and data validation
- Support application upgrades, patch bundle deployments and environment refreshes as needed
- Create necessary design documents to capture all business requirements and necessary technical details.
Business Analyst (Contractor)
Pro Unlimited for Life Technologies
10.2012 - 02.2013
- Supported HCM system – Workday
- Managed day to day IT issues through the ticketing process keeping business partners informed at all stages
- Troubleshoot issues and worked with developers to define technical solutions.
HRIS Analyst
Colonial Pipeline
02.2008 - 07.2012
- Support and maintenance of PeopleSoft HRMS (8.9)
- Served as a technical and functional point of contact
- Security Administration – maintained security environment to support PeopleSoft application
- Managed access to PeopleSoft resources to include pages, queries, trees, reports and customizations
- Lead security audit to ensure the appropriate roles were assigned to employees
- Recommended security solutions and advise on application level security configuration
- Managed file transfers and uploads
- Included eligibility files to vendors, regulatory compliance reports for HR; EEO, VETS100, and AAP
- Assisted with implementation and documentation of Open Enrollment
- Vendor interface review and ensure successful delivery
- Documented year-end process pertaining to interfaces
- Enhanced reports to ease the validation process for the following year
- Assisted Compensation Manager with annual merit process
- Responsibilities included, table configuration, testing and ensuring all deliverables were met
- Assisted with the implementation of Kenexa’s 2xR (applicant tracking system) product
- Responsibilities included system administration, creating job templates, maintain correspondence templates, and maintain dictionaries
- Developed training guides for managers to ensure proper use of system
- Completed documentation of the following processes: recruiting, security and eComp
- Workflow administration
- Created ad-hoc reports using PeopleSoft query
- Modified in excel if necessary using pivot tables and vlookup
- Created monthly metrics for Vice President of HR
- Metrics included headcount, turnover and recruiting
- Team lead for OrgPlus Enterprise implementation
- Assisted in the review and testing of HRMS system upgrades and patches.
Solution Center Consultant
ADP
03.2007 - 02.2008
- Provided account management and customer service support for ADP’s PCPW payroll application
- Accurately denoted call issues based on client interviews investigated and analyzed issues to determine the most effective method for resolution
- Executed corrective action or escalated to team leader when necessary
- Ensured services were performed within the call centers service level agreements.
Client Service Analyst
Ceridian
05.2004 - 12.2005
- Provided account management and customer support for Ceridian’s Time and Attendance application
- Accurately denoted call issues based on client interviews investigated and analyzed issue to determine the most effective method for resolution
- Executed corrective action or escalated to team leader when necessary
- Wrote simple SQL statements and created imports and exports
- Ensured services were performed within the call centers service level agreements.
Applications Programmer/Assistant Vice President
Bank of America
01.2000 - 01.2003
- Modification, testing and implementation of SQRs
- Researched discrepancies using SQL for data analysis
- Developed reports using PeopleSoft query.
Sr. Business Automation Analyst/Assistant Vice President
Bank of America
01.1994 - 01.2000
- Analyzed and tested Tesseract table data
- Monitored table interfaces from external Bank systems
- Implemented Tessearct monthly tax updates
- Created and maintained documentation for Tessearct tables
- Identified areas to improve system efficiency and accuracy
- Developed project plans and detailed requirements
- Worked closely with Bank of America’s compensation staff to establish new hire codes, coordinated and tracked mass uploads of new salary ranges using Table Excel
- Monitored compensation related data to ensure accuracy of job titles, job codes, grades and salary plans
- As part of the Tesseract HR and Payroll Conversion team:
- Created and executed approximately 380 test scripts for Phase I and Phase II User Acceptance Testing
- Testing included, new hires, terminations, salary increases and grade changes
- Hired, managed and trained temporary staff on table update process to assist with mass table loads
- Production support; analyzed and resolved processing and system problems
- Back-up Security Administrator for Tesseract application
Education
General Studies
San Francisco City College
Skills
- HR Systems
- User Acceptance Testing (UAT)
- Creating Workflows
- Maintenance Support Systems
- PeopleSoft Administration
- Data Analysis
- Application Implementation
- Microsoft Excel
- Test Plan Creation
Certification
HRIP - 2011
Timeline
Sr. HRIS Analyst
QuidelOrtho
06.2021 - 09.2023
Sr. HRIS Analyst
Qdoba Mexican Eats
05.2018 - 06.2021
Sr. HRIS Analyst
Garden Fresh Restaurants
11.2015 - 03.2018
Business Systems Analyst
24 Hour Fitness
02.2013 - 11.2015
Business Analyst (Contractor)
Pro Unlimited for Life Technologies
10.2012 - 02.2013
HRIS Analyst
Colonial Pipeline
02.2008 - 07.2012
Solution Center Consultant
ADP
03.2007 - 02.2008
Client Service Analyst
Ceridian
05.2004 - 12.2005
Applications Programmer/Assistant Vice President
Bank of America
01.2000 - 01.2003
Sr. Business Automation Analyst/Assistant Vice President
Bank of America
01.1994 - 01.2000
General Studies
San Francisco City College
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