Summary
Overview
Work History
Education
Skills
Timeline
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Lisa Copp

East Boston,MA

Summary

Dynamic and detail-oriented professional with extensive experience at Aramark, excelling in laundry and housekeeping coordination. Proven ability to enhance efficiency and maintain high sanitation standards. Skilled in laundry equipment maintenance and mentoring, fostering a positive environment while achieving faster turnaround times for linens. Committed to delivering exceptional service and cleanliness.

Overview

2026
2026
years of professional experience

Work History

Laundry

Aramark
  • Increased efficiency in laundry services by organizing workflow processes that reduced turnaround time without compromising quality.
  • Enhanced laundry efficiency by sorting and organizing items according to different washing needs.
  • Mentored young adults in acquiring essential independent living skills like laundry care, basic sewing repairs, apartment maintenance.
  • Streamlined laundry operations for faster turnaround times, resulting in fresher linens for guests.
  • Assisted with unloading and loading customer laundry items.
  • Contributed to a positive living environment by maintaining clean homes for clients through routine housekeeping tasks such as laundry or dishwashing services.
  • Demonstrated strong attention to detail when sorting laundry items based on fabric type, size, weight, and priority level.
  • Performed various housekeeping tasks such as laundry, bed-making, and general tidying to maintain a clean and comfortable living environment for residents.
  • Helped with routine house cleaning, meal preparation and laundry.
  • Supported laundry team with timely washing, folding, and stocking of clean linens for guest use.
  • Identified potential issues with laundry equipment, reporting problems to supervisors for timely maintenance or repairs.
  • Managed household tasks such as meal preparation, laundry, and light cleaning to maintain a comfortable living environment for elders.
  • Assisted in maintaining inventory of laundry supplies, keeping stock levels at optimal levels to prevent delays or shortages.
  • Trained new staff members in laundry procedures, ensuring consistent service quality across the team.
  • Reduced laundry processing time through efficient organization of soiled linens prior to washing.
  • Conducted regular inspections of laundry facilities, ensuring cleanliness and compliance with safety regulations.
  • Contributed towards creating a clean and hygienic environment by performing light housekeeping duties like laundry, dishwashing, etc.

Housekeeper

Nextlevel
  • Operated electronic backpack vacuums and floor sweepers.
  • Provided detailed cleaning services for private residences, leading to repeated booking requests from satisfied clients.
  • Achieved significant reduction in lost and found items through diligent room checks and organized logging system.

Housekeeper

Hhs
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
  • Dusted picture frames and wall hangings with cloth.
  • Adhered to professional house cleaning checklist.
  • Increased room availability by managing time wisely and completing tasks within designated deadlines.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Verified cleanliness and organization of storage areas and carts.
  • Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.
  • Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
  • Demonstrated flexibility in adjusting work schedule according to fluctuating occupancy rates.
  • Improved overall cleanliness ratings by implementing new cleaning techniques and products as needed.
  • Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
  • Coordinated with the front desk to prioritize room assignments based on guest arrivals and departures.
  • Streamlined laundry processes, resulting in faster turnaround times for guest linens and towels.
  • Supported culture of continuous improvement by participating in training sessions on new cleaning technologies and methods.
  • Supported event setups and tear-downs, ensuring spaces were returned to their original state in timely manner.
  • Fostered positive working relationship with housekeeping and maintenance staff to ensure quick resolution of guest concerns.
  • Boosted team morale and efficiency by organizing more effective cleaning supplies inventory system.
  • Ensured compliance with health and safety regulations, conducting regular checks of emergency exits and fire safety equipment.
  • Maintained safety standards by promptly addressing spills and potential hazards in high-traffic areas.

Housekeeper

Aramark
09.2022 - 04.2025
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
  • Dusted picture frames and wall hangings with cloth.
  • Adhered to professional house cleaning checklist.
  • Increased room availability by managing time wisely and completing tasks within designated deadlines.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Verified cleanliness and organization of storage areas and carts.
  • Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.
  • Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
  • Demonstrated flexibility in adjusting work schedule according to fluctuating occupancy rates.
  • Improved overall cleanliness ratings by implementing new cleaning techniques and products as needed.
  • Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
  • Coordinated with the front desk to prioritize room assignments based on guest arrivals and departures.
  • Streamlined laundry processes, resulting in faster turnaround times for guest linens and towels.
  • Supported culture of continuous improvement by participating in training sessions on new cleaning technologies and methods.
  • Supported event setups and tear-downs, ensuring spaces were returned to their original state in timely manner.
  • Fostered positive working relationship with housekeeping and maintenance staff to ensure quick resolution of guest concerns.
  • Boosted team morale and efficiency by organizing more effective cleaning supplies inventory system.
  • Ensured compliance with health and safety regulations, conducting regular checks of emergency exits and fire safety equipment.
  • Maintained safety standards by promptly addressing spills and potential hazards in high-traffic areas.

Housekeeper

Orchard Cove
09.2021 - 09.2022

High dust and low dust cleaning sweeping and washing floors disinfecting all areas disposal of trash. Customer Service with residents and family members. Restocking and cleaning of carts.

Education

High School Diploma - Bussiness

Mario Umana
East Boston,ma
06.1983

Skills

  • Laundry and ironing
  • Laundry folding
  • Laundry handling
  • Laundry expertise
  • Laundry equipment settings
  • Laundry Sanitation
  • Laundry scheduling
  • Laundry safety
  • Laundry room organization
  • Laundry and housekeeping coordination
  • Laundry equipment maintenance
  • Laundry services
  • Laundry chemical knowledge
  • Laundry and care
  • Housekeeping and laundry

Timeline

Housekeeper

Aramark
09.2022 - 04.2025

Housekeeper

Orchard Cove
09.2021 - 09.2022

Laundry

Aramark

Housekeeper

Nextlevel

Housekeeper

Hhs

High School Diploma - Bussiness

Mario Umana
Lisa Copp