Lisa Cordell
Tulsa,OK
Summary
Dynamic accounting professional with extensive experience at Canteen Vending, excelling in payroll processing and timekeeping. Proven ability to enhance employee satisfaction through effective communication and meticulous record management. Strong multitasking skills complemented by a commitment to teamwork, ensuring accurate and timely payroll operations while maintaining confidentiality and compliance.
Overview
41
41
years of professional experience
Work History
Accounting Coordinator, Sr
Canteen Vending
08.1984 - Current
- Processed payroll for employees utilizing advanced accounting software.
- Maintained payroll information by calculating, collecting, and entering data.
- Updated employee files with new details such as changes in address or salary levels.
- Responded to employee inquiries to clarify payroll issues regarding wages, deductions and taxes.
- Maintained employee confidence and protected payroll operations by keeping information confidential.
- Processed new hire paperwork and documents.
- Verified timekeeping records and handled any discrepancies with employees.
- Ensured accurate payment distribution for employees by diligently reviewing timecards and attendance records.
- Resolved issues arising from incorrect payments or missing information by collaborating with managers to gather necessary details promptly.
- Developed effective communication channels for addressing employee concerns regarding paychecks, leave balances, and overtime calculations.
- Provided support during financial audits by preparing relevant documentation related to payroll transactions.
- Facilitated employee understanding of payroll issues, providing detailed explanations and quick resolutions.
- Enhanced payroll processing accuracy by meticulously reviewing and updating employee records.
- Maintained confidentiality of employee payroll information, ensuring secure handling of sensitive data.
- Improved employee satisfaction with efficient resolution of payroll discrepancies.
- Completed payroll accurately and timely to meet employee expectations.
- Tracked employee vacation, sick and personal time.
- Performed data entry tasks and maintained accurate records of employee payroll information.
- Responded to employee questions and requests for information in timely and knowledgeable fashion.
Receptionist
Canteen Vending
08.1984 - Current
- Kept reception area clean and neat to give visitors positive first impression.
- Answered central telephone system and directed calls accordingly.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
- Assisted with planning office events and meetings for smooth execution.
- Facilitated positive customer experiences by resolving complaints and inquiries promptly and professionally.
- Strengthened vendor relationships through regular communication and timely coordination of services.
- Facilitated smooth communication channels by promptly forwarding messages to appropriate departments.
- Enhanced accuracy of record-keeping with diligent maintenance of logs and records.
- Optimized resource allocation by managing inventory of office supplies and reordering as necessary.
- Handled assignments independently with good judgement and critical thinking skills.
- Sorted, received, and distributed mail correspondence between departments and personnel.
- Handled multi-line phone systems, providing prompt and courteous responses to inquiries.
- Trained new staff on reception protocols, enhancing team efficiency and service quality.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
Lead Cashier
Canteen Vending
08.1984 - Current
- Supervised cash handling processes to ensure accuracy and efficiency in transactions.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Coordinated breaks for fellow cashiers to ensure continuous coverage at all times while minimizing downtime.
- Ensured compliance with company policies regarding cash handling procedures, maintaining security standards throughout operations.
- Mentored junior cashiers in the proper handling of difficult situations, fostering a supportive work environment.
- Learned duties for various positions and provided backup at key times.
Education
High School Diploma -
East Central High School
Tulsa, OKSkills
- Payroll processing
- Time and expense reporting
- Timekeeping expertise
- Teamwork
- Multitasking
Accomplishments
Was Awarded Canteen Associate of the Year for 2011
Nominated for Innovator of the Year 2025
Timeline
Accounting Coordinator, Sr
Canteen Vending
08.1984 - Current
Receptionist
Canteen Vending
08.1984 - Current
Lead Cashier
Canteen Vending
08.1984 - Current
High School Diploma -
East Central High School
Canteen Associate of the Year 2011
Was nominated for Canteen Associate of the Year in 2011 and was Named Canteen Associate of the Year 2011.
Also, nominated for Canteen Innovator of the Year 2025.