Lisa Crites
Leon,WV
Summary
Organized Food Delivery Driver offering consistent record of fast deliveries and friendly service. Satisfies customers consistently by working fast, answering questions and accurately handling payments. Knowledgeable about different restaurants' procedures and promotions and skilled at handling concerns.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Dasher
DoorDash
12.2023 - Current
- Improved customer satisfaction by providing timely and accurate deliveries.
- Enhanced communication with customers through proactive updates on order status.
- Navigated efficiently through various delivery routes for expedited service.
- Maintained excellent ratings by consistently delivering orders in a professional manner.
Warehouse Packer
United Talent Staffing
08.2022 - 10.2023
- Reduced damaged items rate by ensuring proper packaging and securing materials within boxes.
- Enhanced warehouse efficiency by accurately packing and labeling products for shipment.
- Maintained a clean and safe work environment, adhering to established safety protocols and procedures.
Paint Department Associate
Home Depot
03.2021 - 08.2022
- Improved paint department efficiency by streamlining inventory management and organization processes.
- Enhanced customer satisfaction by providing personalized color consultations and recommendations based on individual preferences.
- Maintained a clean and safe work environment, ensuring compliance with OSHA regulations for hazardous materials handling.
- Provided exceptional customer service, addressing concerns promptly and offering tailored solutions to meet clients'' needs.
Quality Inspector
Peoplelink
02.2020 - 03.2021
- Reduced defects in production by implementing meticulous inspection processes and protocols.
- Collaborated with manufacturing team to ensure consistent quality standards across all products.
- Improved customer satisfaction ratings through diligent inspection of finished products before shipment.
Medical Device Assembler
W. L. Gore & Associates, Inc.
07.2016 - 07.2019
- Improved production efficiency by meticulously assembling medical devices according to specifications and guidelines.
- Enhanced quality control by thoroughly inspecting and testing assembled products for compliance with industry standards.
- Contributed to a safer work environment by diligently following company safety protocols and adhering to cleanroom procedures.
- Increased team productivity by collaborating effectively with coworkers to meet tight deadlines and complete tasks on schedule.
- Streamlined assembly process, utilizing specialized tools and equipment for precise assembly of complex medical devices.
- Maintained high levels of accuracy in documentation, recording detailed information about product assemblies for traceability purposes.
Tier 1 Associate
Amazon Fulfillment Center
09.2014 - 07.2016
- Collaborated with team members to achieve project goals and improve overall team performance.
- Enhanced customer satisfaction by providing top-notch support and addressing concerns in a timely manner.
- Managed inventory control, reducing waste and optimizing stock levels to meet demand fluctuations effectively.
- Implemented quality control measures that led to a decrease in defects and improved product reliability.
Deli Manager
Superfresh Food Markets
05.2002 - 09.2014
- Increased deli sales by implementing innovative merchandising and promotional strategies.
- Enhanced customer satisfaction by maintaining high-quality standards for deli products and services.
- Streamlined deli operations through effective scheduling, inventory management, and staff training.
- Reduced food waste by closely monitoring product freshness and implementing proper rotation practices.
- Created enticing deli displays that showcased featured products and attracted customers to the department.
- Trained new team members on deli procedures, ensuring consistency in product quality and service levels.
- Collaborated with store management to achieve overall operational goals, contributing to store success.
- Implemented cost-saving measures by carefully managing labor hours, reducing overtime expenses.
- Improved efficiency in ordering processes, avoiding stockouts while minimizing overstock situations.
- Conducted regular performance evaluations for staff members, providing constructive feedback for professional growth.
- Addressed customer concerns promptly and professionally, resolving issues to their satisfaction.
- Optimized staffing levels according to business needs by analyzing daily sales data and adjusting schedules accordingly.
- Set schedules for 14 staff by planning and designating shifts and hours.
Education
Social Work
Cecil Community College
North East, MDSkills
- Food Safety Understanding
- Safety Awareness
- Positive Attitude
- Self-Motivation
- Customer Service Orientation
- Attention to Detail
Accomplishments
While working with Amazon I was recognized on their "top 10" board of all of North America for 2 months for my tremendous work ethic and production.
Certification
I am currently taking on line classes to obtain my life coach certificate.
Timeline
Dasher
DoorDash
12.2023 - Current
Warehouse Packer
United Talent Staffing
08.2022 - 10.2023
Paint Department Associate
Home Depot
03.2021 - 08.2022
Quality Inspector
Peoplelink
02.2020 - 03.2021
Medical Device Assembler
W. L. Gore & Associates, Inc.
07.2016 - 07.2019
Tier 1 Associate
Amazon Fulfillment Center
09.2014 - 07.2016
Deli Manager
Superfresh Food Markets
05.2002 - 09.2014
Social Work
Cecil Community College