Lisa Croatti
Branford,CT
Summary
Dynamic leader with extensive experience in operational and merchandising management, notably at Macy's. Excelled in inventory control, staff development, and implementing loss prevention programs. Proficient in Kronos and Forklift Operation, demonstrating a proven track record of enhancing operational efficiency and team performance.
Overview
25
25
years of professional experience
Work History
Corporate Field Merchant
Ocean State Job Lot
East Haven, CT
01.2010 - Current
- Managed store renovations and floor resets
- Analyzed manifests and processed inventory for sales promotions
- Prepared for yearly inventory, documented and entered damaged merchandise
- Handled RTV and RTW processing, and assisted with loss prevention
Executive Administrative Manager
Lowe's
Milford, CT
01.2008 - 01.2010
- Analyzed and verified all shipping and receiving invoices and delivery manifests
- Managed inventory and processing of special orders
- Maintained daily communication with vendors and manufacturers
- Controlled facility maintenance, inventory supply orders, and associate schedules
- Tracked and verified vendor credits, quality control of special orders, and provided customer service
Operations Store Manager
Sears
Meriden, CT
01.2007 - 01.2008
- Oversaw total store operations and merchandising of all inventory
- Managed staff schedules, RTV and RTW processing, inventory control, and sales commission reviews
- Conducted interviews, hiring, and staff development
Executive Merchandising Manager
Macy's
Meriden, CT
01.2005 - 01.2007
- Handled total merchandising presentation, visual displays, floor resets, and adjacency
- Maintained stock rooms, strategized sales, and executed in-house promotions
- Prepared and executed inventory, conducted interviews, and developed merchandising staff
Operations/Human Resource Manager
Marshalls
Ansonia, CT
01.2004 - 01.2005
- Managed payroll budget, controlled expenses, and handled interviewing, hiring, and staffing
- Conducted internal audits, implemented in-store loss prevention programs
- Analyzed and documented inventory discrepancies, maintained facilities, reviewed associate files for compliance
Overnight Operations/Logistics Manager
Walmart
Derby, CT
01.2000 - 01.2004
- Managed unloading and overnight freight flow teams
- Processed merchandise to the sales floor, checked in and unloaded delivery trucks
- Documented damaged goods and manifest discrepancies, maintained stock rooms
- Communicated with vendors and corporate warehouses, conducted manifest audits
- Interviewed, hired, and developed overnight and unloading teams
Education
Associate Degree - Business Management
Wade College
Dallas, TXSkills
- Compliance Auditing
- Electric Pallet Jack Operation
- Forklift Operation Certification
- Staff Recruitment and Development
- Human Resource Strategy
- Inventory Preparation and Control Management
- Skilled in Utilizing Windows 10/11
- Kronos Proficiency
- Logistics Management
- Merchandising Management
- Operational Management
- PeopleSoft
Timeline
Corporate Field Merchant
Ocean State Job Lot
01.2010 - Current
Executive Administrative Manager
Lowe's
01.2008 - 01.2010
Operations Store Manager
Sears
01.2007 - 01.2008
Executive Merchandising Manager
Macy's
01.2005 - 01.2007
Operations/Human Resource Manager
Marshalls
01.2004 - 01.2005
Overnight Operations/Logistics Manager
Walmart
01.2000 - 01.2004
Associate Degree - Business Management
Wade College
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