Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lisa Crook

Somerset,NJ

Summary

At SeaScapes, a beauty salon I owned, I spearheaded initiatives that significantly enhanced client satisfaction and salon revenue, leveraging skills in inventory management and interpersonal communication. Having to leadership ensured compliance with regulations, improved staff proficiency through targeted training, and implemented innovative marketing strategies, resulting in a marked increase in loyal clientele. Organized experienced in business and team management. Proactively addresses and solves problems with operations to maximize profits. Great at resolving conflicts and developing new service strategies. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized Cosmetology Instructor with 2 years of experience. Successful at keeping detailed records and personalizing lesson plans with training in MA current curriculum. Motivated with integrated technology expertise provides classroom atmosphere conducive to continuous learning and student retention. Demonstrated experience and success teaching adult learners. Promotes student success through timely communication, growth-based feedback and strategy implementation that meet student needs.

Overview

12
12
years of professional experience

Work History

Teacher of Cosmetology

Rob Roy Academy
08.2022 - 03.2024
  • Mentored newly hired instructors, sharing effective teaching strategies and providing feedback on their classroom performance.
  • Kept up-to-date with advances in cosmetology techniques, products, and equipment by attending industry conferences and workshops.
  • Provided individualized instruction and support to students struggling with specific techniques or concepts within the field of cosmetology.
  • Spearheaded fundraising efforts for student scholarships, allowing more individuals to pursue careers in the beauty industry without financial barriers.
  • Prepared students for job interviews, creating mock scenarios and offering guidance on professional appearance and communication.
  • Incorporated diverse teaching methods to accommodate various learning styles and ensure all students had equal opportunities for success in the program.
  • Advised students on attendance, grades and performance issues, mentoring to encourage successful course completion and targeted personal improvement.
  • Organized guest lectures from industry professionals to expose students to career opportunities and current trends in the beauty industry.
  • Enhanced student learning by incorporating real-world salon experiences and hands-on activities into cosmetology courses.
  • Followed MA curriculum accurately with detailed lesson plans.
  • Conducted practice exams for 13 students on both theoretical and practical sections.

Beauty Salon Owner

SeaScapes
10.2011 - 04.2023
  • Developed a loyal client base by consistently delivering high-quality services and fostering positive relationships with customers.
  • Implemented stringent hygiene and safety protocols to maintain a clean, safe environment for both clients and employees.
  • Maintained compliance with all local, state, and federal regulations governing an operation of beauty salons to ensure continued licensure and avoid potential fines or penalties.
  • Increased client satisfaction by providing personalized beauty consultations and recommending suitable products and services.
  • Boosted salon revenue through effective marketing strategies, including social media promotion and targeted advertising campaigns.
  • Optimized inventory management processes to minimize waste while maintaining adequate stock levels for seamless service delivery.
  • Organized special events such as promotional days or charity fundraisers to engage the local community and foster brand awareness.
  • Evaluated employee performance regularly through constructive feedback sessions, promoting continuous improvement of skills and knowledge among team members.
  • Trained new team members on salon procedures, product knowledge, and customer service best practices to ensure consistent quality across all services.
  • Streamlined appointment booking process with the implementation of an online scheduling system, resulting in improved customer convenience.
  • Maintained accurate financial records through diligent bookkeeping practices, enabling informed decision-making regarding business operations.
  • Improved employee retention rates by cultivating a supportive work environment that encouraged professional growth opportunities for staff members.
  • Managed daily operations, ensuring smooth workflows and efficient staff scheduling for enhanced customer experiences.
  • Streamlined the customer check-out experience by implementing an efficient point-of-sale system that expedited transactions and reduced wait times.
  • Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
  • Put together realistic budgets based upon costs and fees for successfully operating business.
  • Provided financial management through preparation of bank deposits and settlement of sales, returns, and transaction reports.
  • Maintained posting of MSDS sheets in workplace.
  • Learned and remained updated on statutory requirements and regulations.

Education

Cosmetology - Cosmetology Education

LaBaron Hairdressing Academy
New Bedford, MA
01.1993

High School Diploma -

Somerset Berkley Regional High School
Somerset, MA
06.1992

Skills

  • Salon hygiene maintenance
  • Budget Preparation
  • Process Improvement
  • Shift Scheduling
  • Inventory Management
  • Interpersonal Communication
  • Microsoft Office
  • Employee Recruiting
  • Decision-Making
  • Effective Multitasking
  • Time Management
  • Customer Service
  • Employee Training
  • Shift Management
  • Organizing and Preparing Meetings

Timeline

Teacher of Cosmetology

Rob Roy Academy
08.2022 - 03.2024

Beauty Salon Owner

SeaScapes
10.2011 - 04.2023

Cosmetology - Cosmetology Education

LaBaron Hairdressing Academy

High School Diploma -

Somerset Berkley Regional High School
Lisa Crook