Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Lisa Dame

South Hadley,MA

Summary

Pediatric Registered Nurse with 25+ years of experience providing and coordinating care for neonatal, pediatric, and young adult patients ranging from 3 days old to 22 years. Certified Level 3 RN currently serving as a Patient Care Coordinator in a high-volume hospital setting with an average census of 25 patients. Extensive experience in care coordination, patient placement, clinical oversight, staff supervision, and interdisciplinary collaboration with physicians, residents, and pediatric specialty teams. Proven ability to manage complex patient populations, ensure continuity of care, support care transitions, and maintain high standards of patient safety and quality outcomes. Well-suited for outpatient, clinic, care management, and population health roles requiring strong clinical judgment, communication, and organizational skills. Compassionate healthcare professional with extensive experience in health assessments, care coordination, and patient communication. Dedicated to ensuring patient safety and enhancing interdisciplinary collaboration within healthcare teams.

Overview

26
26
years of professional experience
3
3
Certifications

Work History

Substitute School Nurse

South Hadley Public Schools
South Hadley , MA
09.2016 - Current
  • Administered first aid and medication to students with health needs.
  • Conducted health screenings to evaluate wellness and detect issues.
  • Collaborated with teachers and parents on health concerns and intervention plans.
  • Maintained accurate and confidential student health records.
  • Contacted parents or medical facilities when conditions warranted attention.

Patient Care Coordinator

Baystate Children's Hospital
Springfield, MA
09.2000 - Current
  • Facilitated effective communication with families to support and address concerns.
  • Collaborated with healthcare teams to deliver comprehensive patient care.
  • Managed patient records using electronic health record systems for accuracy.
  • Educated families on treatment plans and available healthcare resources.
  • Maintained compliance with hospital policies and regulatory standards.
  • Coordinated smooth transitions for patients between departments and services.
  • Established professional relationships with physicians and staff to enhance teamwork.
  • Responded promptly to emergencies, ensuring safety within the facility.

Education

Bachelor of Science: Nursing

American International College
Springfield, Massachusetts, MA
05-1999

Skills

  • Health assessments
  • Medication administration
  • Health education
  • First aid training
  • Electronic health records
  • Patient communication
  • Care coordination
  • Continuity of care
  • Care transitions
  • Patient safety
  • Population health management
  • Clinic readiness and outpatient services
  • Interdisciplinary collaboration
  • Patient flow and placement
  • Clinical oversight

Certification

APHON Certified

Timeline

Substitute School Nurse

South Hadley Public Schools
09.2016 - Current

Patient Care Coordinator

Baystate Children's Hospital
09.2000 - Current

Bachelor of Science: Nursing

American International College
Lisa Dame