Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lisa Daniels

COLORADO SPRINGS,CO

Summary

Dynamic Corporate Trainer with a proven track record at Progressive Insurance Co, enhancing employee performance through tailored training programs and effective coaching. Skilled in training evaluation and diversity and inclusion facilitation, I successfully increased job satisfaction and compliance, fostering a collaborative and engaged workplace culture.

Overview

23
23
years of professional experience

Work History

Unemployed

N/A
04.2021 - Current
  • I resigned from my position due to personal/family situation that required full time care taking for a family member.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.

Corporate Trainer/Onboarding Specialist

Progressive Insurance Co
11.2001 - 04.2021
  • Conducted evaluations and observed employee performance to identify areas of needed improvement.
  • Enhanced corporate culture by conducting team-building activities and workshops.
  • Developed engaging and entertaining presentations to maintain employee attention and improve impact of training.
  • Monitored compliance with mandatory training requirements, reducing regulatory risks for the organization.
  • Evaluated employee performance and provided actionable feedback for improvement, leading to higher overall success rates.
  • Monitored employee progress and gave feedback to management and additional training requirements.
  • Increased overall job satisfaction through the delivery of personalized career coaching sessions.
  • Collaborated with department managers to identify skill gaps and develop tailored training solutions.
  • Maintained records on attendance and participation.
  • Created training programs and instructional materials to further educate personnel.
  • Prepared educational materials such as module summaries, videos and informational packets.
  • Developed effective training manuals, modules and teaching aids.
  • Facilitated workshops on advanced communication skills, enhancing team collaboration.
  • Led cross-functional training initiatives, bridging knowledge gaps across departments.
  • Provided coaching and mentoring to employees.
  • Conducted needs assessments to identify gaps in performance and develop targeted learning solutions.
  • Facilitated virtual, in-person and blended learning sessions.
  • Worked closely with new hires, answering questions and addressing various concerns during onboarding process.
  • Trained new hires in technology required to access company systems and complete job tasks.
  • Conducted performance reviews and provided feedback to managers on employee performance.

Education

Associate of Applied Science - Business Administration And Management

Pikes Peak State College
Colorado Springs, CO
05-2026

Skills

  • Training evaluation
  • Employee presentations
  • Performance monitoring
  • Performance evaluation
  • Diversity and inclusion
  • Facilitation techniques
  • New employee training
  • Learning management systems
  • Progress assessment skills
  • Coaching and development
  • Online training experience
  • Corporate training programs

Timeline

Unemployed

N/A
04.2021 - Current

Corporate Trainer/Onboarding Specialist

Progressive Insurance Co
11.2001 - 04.2021

Associate of Applied Science - Business Administration And Management

Pikes Peak State College
Lisa Daniels