Lisa Davalos
Granbury ,TX
Summary
Dynamic Office Manager with a proven track record at Affordable Dentures & Implants, enhancing workflow efficiency and customer satisfaction. Skilled in office administration and conflict management, I implemented inventory controls that reduced waste and developed training materials that improved onboarding. Adept at multitasking, I fostered effective communication between management and staff.
Overview
19
19
years of professional experience
Work History
Office Manager
Affordable Dentures & Implants
01.2007 - Current
- Coordinated daily office operations to enhance workflow efficiency.
- Managed scheduling for patient appointments and staff meetings to optimize resource allocation.
- Implemented inventory control processes for dental supplies, reducing waste and ensuring availability.
- Developed training materials for new hires, improving onboarding experience and knowledge retention.
- Streamlined patient communication systems, enhancing overall customer satisfaction and engagement.
- Oversaw compliance with health regulations and safety protocols within the office environment.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
Education
GED -
General Education Deployment
Skills
Customer service
Timeline
Office Manager
Affordable Dentures & Implants
01.2007 - Current
GED -
General Education Deployment