Lisa Davidson
Mesa,AZ
Summary
Results-oriented Senior AML Investigator with ten years experience in investigations, research, analysis, writing narratives, and completing SAR form for submission to regulator. Proven ability to develop top Investigators. Resourceful leader focused on keeping an open perspective during quality reviews. Experienced in developing and facilitating trainings.
Overview
24
24
years of professional experience
Work History
Compliance SAR Senior Investigator
PayPal
San Jose, CA
01.2022 - Current
- AML subject matter expert assessing Investigator quality, provide coaching and constructive feed forward to ensure high quality decisions of potential illegal activity.
- Led top performing team with everyone exceeding minimum expectations in both quality and productivity.
- Developed and facilitated department trainings sessions in various adjacency's, queues and regions.
Compliance SAR Investigator II
PayPal
San Jose
04.2021 - 12.2021
- Perform complex end to end meticulous reviews of potential illegal or suspicious activity.
- Provide backup of quality reviews of peers investigations.
- Lead and partner in numerous special projects to support and improve the program.
Compliance SAR Investigator I
PayPal
San Jose, CA
07.2016 - 03.2021
- Perform reviews of potential illegal or suspicious activity. Evaluate transaction, conduct internal and external research. Document clearly in narrative format and create SAR form for submission to regulator.
- Consistent top performer in quality and performance.
Compliance SAR Investigator
Chase Bank
Tempe, AZ
04.2014 - 07.2016
- Conduct investigations of fraudulent activity. Analyze data, compose findings clearly and accurately within the case management system, including report to regulatory agency.
Accounts Receivable Specialist
Openlane Adesa
Mesa, AZ
08.2012 - 09.2013
- Built and maintained positive, long term relationships with auto dealers and floor plan companies. Compiled, tracked and analyzed data.
Accounts Receivable Specialist
Matson Navigation
Phoenix, AZ
05.2011 - 08.2012
- Apply daily cash receipts for payments received via checks, EDI, wire, and credit cards. Analyze and research weekly reports and initiate actions to resolve requests.
Accounts Payable Claims Tech
Coventry Health Care
Scottsdale, AZ
10.2009 - 02.2012
- Interpret medical plan benefits for prompt adjudication of Medicare and Medicaid claims.
Billing Accounts Receivable Manager
Acumen Solutions
Mesa, AZ
11.2003 - 06.2009
- Direct work flow of billing, cash application, collection activities for 11 companies.
- Prepare monthly aging reports, improve efficiencies to include automation of billing and receivables process.
- Develop, document and implement department policies and procedures.
- Recruit, hire, train, coach, motivate, evaluate associates.
General Ledger Supervisor
Conseco Finance
Tempe, AZ
05.2000 - 10.2003
- Train, coach, support associates in all areas of general ledger reconciliation.
Education
Some College (No Degree) - Business
Maricopa Community Colleges - Rio Salado Community College
Tempe, AZSkills
- Investigation skills
- Team Development
- Fraud understanding
- Collaborative Teamwork
- Research abilities
- Credit card fraud
- Trend Monitoring
- Claims resolution
- Report Generation
- Research skills
- Interview techniques
- Data review
- Continuous Improvement
Timeline
Compliance SAR Senior Investigator
PayPal
01.2022 - Current
Compliance SAR Investigator II
PayPal
04.2021 - 12.2021
Compliance SAR Investigator I
PayPal
07.2016 - 03.2021
Compliance SAR Investigator
Chase Bank
04.2014 - 07.2016
Accounts Receivable Specialist
Openlane Adesa
08.2012 - 09.2013
Accounts Receivable Specialist
Matson Navigation
05.2011 - 08.2012
Accounts Payable Claims Tech
Coventry Health Care
10.2009 - 02.2012
Billing Accounts Receivable Manager
Acumen Solutions
11.2003 - 06.2009
General Ledger Supervisor
Conseco Finance
05.2000 - 10.2003
Some College (No Degree) - Business
Maricopa Community Colleges - Rio Salado Community College