Lisa Davidson
Scottsville,VA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal and customer service skills. Adept at working effectively unsupervised and quickly mastering new skills, picking them up quickly.
Overview
21
21
years of professional experience
Work History
HR Onboarding Coordinator
Gentiva Hospice
Mooresville , NC
03.2019 - 02.2024
- Managed onboarding process for new hires, ensuring all documentation was completed accurately and in a timely manner.
- Prepared monthly progress reports for management summarizing the status of onboarding initiatives.
- Ensured that necessary paperwork is completed correctly before an employee begins work.
- Ordered and reviewed backgrounds and drug screens.
- High volume phone contact daily with up to 50 onboarding candidates.
- Maintained all required date in multiple, designated software.
- Evaluated existing onboarding processes regularly in order to identify areas for improvement.
- Responded promptly to inquiries from current or prospective employees about job opportunities or company policies.
- Facilitated communication between managers and newly hired personnel during transition periods.
- Served as a point of contact for questions about employee benefits packages.
- Identified areas for improvement within the current onboarding program.
Front End Supervisor/Assistant Office Manager
Trintiy Health Care
Mooresville, NC
05.2012 - 04.2018
- Reviewed patient records to ensure accuracy and compliance with state regulations.
- Conducted performance evaluations of medical personnel, including physicians, nurses, technicians.
- Performed administrative duties such as scheduling shifts, approving time off requests.
- Resolved conflicts between medical personnel or between patients and staff members in a timely manner.
- Assisted with recruiting new medical personnel as well as training existing employees.
- Developed policies and procedures for efficient workflow in the clinic.
- Managed daily operations of the medical clinic, including scheduling appointments and assigning tasks to staff.
- HIPPA/OSHA compliant
- Collections
- Answered multi line phone for scheduling purposes.
- Knowledge of all office equipment.
- Knowledge of EMR and EHR
- Facilitated referrals to specialists when necessary.
- Sent medical records when needed.
Property Manager and Administrator
Lake Norman Realty - Mary Shrum
Mooresville, NC
05.2008 - 03.2012
- Negotiated leases, rental agreements, and other contractual documents related to property management activities.
- Developed and implemented effective leasing strategies to maximize occupancy rates.
- Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
- Ensured that all rent payments were collected on time by following up with delinquent tenants.
- Monitored market trends to ensure competitive pricing structures for units under management.
- Processed evictions when necessary in accordance with state laws and procedures.
- Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping.
- Conducted periodic inspections of properties to ensure compliance with safety regulations and tenant requirements.
- Managed all maintenance requests from tenants in a timely manner.
- Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
- Met with prospective tenants to show property and assess applications or sign leases.
- Website management
- Documented all conversations into company data base.
Realtor Administrative Assistant to Top Producer
Lake Norman Realty - Maria Jacobs
Mooresville, NC
03.2003 - 05.2008
- Generated leads through networking activities, cold calling prospects, referrals.
- Coordinated with appraisers, title companies, lenders, home inspectors and other third parties to ensure a successful closing process.
- Maintained accurate records of all transactions from start to finish using specialized software programs.
- Conducted open houses and showings of properties to prospective buyers.
- Maintained accurate records of client interactions and transactions.
- Utilized DocuSign
- Reviewed HUD's prior to closing.
- Newsletters.
- Enter listings into MLS.
- Internet research and managed website.
- Coordinated luncheons.
- Whatever was needed of me to help Maria succeed.
Education
High School Diploma -
Buckingham County High School
Buckingham, VA06-1986
Skills
- Top Notch Customer Service
- Multiple line phone/reception and medical scheduling
- Cross-Functional Teamwork
- Organizational abilities
- Work Complaint Handling
- New Hire Onboarding
- Personnel Management
- Policies implementation
- Information Protection
- Human Resources Support
- Employee Hiring
- Teamwork and Collaboration
- Networking Events
- Time management abilities
- Problem-solving abilities
- Reliability
- Microsoft Office
- Attention to Detail
- Multitasking
References
- www.linkedin.com/in/lisawdavidson
- Necole Lawton (past coworker @ Gentiva): 843-476-5995 necol1017@gmail.com
- Kelly Sandford (past coworker @ Trinity Health Care): 704-941-4823 sanfordsrus@gmail.com
- Michelle Alquiza (past manager @ Gentiva Hospice): 704-340-1016 michelle.alquiza@gentivahs.com
- Tina Thomas (past supervisor @ Gentiva Hospice): 336-512-2234 tina.thomas@gentivahs.com
Timeline
HR Onboarding Coordinator
Gentiva Hospice
03.2019 - 02.2024
Front End Supervisor/Assistant Office Manager
Trintiy Health Care
05.2012 - 04.2018
Property Manager and Administrator
Lake Norman Realty - Mary Shrum
05.2008 - 03.2012
Realtor Administrative Assistant to Top Producer
Lake Norman Realty - Maria Jacobs
03.2003 - 05.2008
High School Diploma -
Buckingham County High School