Lisa Davis
Littlerock,Arkansas
Summary
Courteous Room Service Ambassador with dedication to providing high levels of patient satisfaction. Organized and efficient to drive high levels of guest satisfaction.
Overview
23
23
years of professional experience
Work History
Room Service Ambassador
University Of Arkansas For Medical Sciences, UAMS
09.2017 - Current
- Answer detailed questions about menu items, diet orders, contents and preparation methods to help patients make informed decisions.
- Complete orders with speed and accuracy, maintaining exceptional service standards each day.
- Verify accuracy and quality of orders before delivery.
- Use time to get ahead of support work such as scheduling snacks, checking voice mail, speaking to nursing staff and dieticians, checking reports and making sure All patients are fed each meal period.
- Maintain clean and safe work environment.
- Assist patients in selecting menu items, answering questions and providing general information.
- Process guest and mommy payments to accurately record transactions.
- Fill in as supervisor/lead to relieve supervisors on days off and maintain duties and responsibilities for shift.
- Train new employees with ongoing training, and development opportunities for their upcoming shift.
- Supported 4- person ambassador staff who attended to specific needs of countless patients daily for UAMS nutritional Services with social relevancy and intentionality
Care Giver
Joshua Bittle
09.2015 - 09.2017
- Supported daily hygiene needs for 1 to 2 patients by assisting with bathing, dressing, dental care and personal grooming in both private and resident facilities.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Assisted with daily living activities, running errands, and household chores.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Provided compassionate and patient-focused care to cultivate well-being.
- Monitored clients' overall health and well-being and noted significant changes.
Supervisor/Director
Bountiful Blessing Pre-School / Lisa Davis
08.2000 - 09.2017
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflow designated meetings with staff.
- Handled parent complaints, resolved issues, and adjusted policies to meet changing needs.
- Maintained clean and well-organized production areas, planned classroom curriculums and testing.
- Billing for DHS, 10 Key and Payroll
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
- Maintained compliance with State and company policies, objectives, and communication goals.
Education
No Degree - Business
Pulaski Technical College
North Little Rock, AR08.1999
Skills
- Guest Service
- Menu Memorization
- Organizational Abilities
- Problem-Solving
- Multi-Tasking Skills
- Guest Interaction
Timeline
Room Service Ambassador
University Of Arkansas For Medical Sciences, UAMS
09.2017 - Current
Care Giver
Joshua Bittle
09.2015 - 09.2017
Supervisor/Director
Bountiful Blessing Pre-School / Lisa Davis
08.2000 - 09.2017
No Degree - Business
Pulaski Technical College
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