Lisa Davis
Lawrenceville,GA
Summary
As a dedicated Hair Salon Owner with a proven track record, I elevated salon success by implementing innovative marketing strategies, resulting in significant revenue growth. My expertise in hair styling and coloring, combined with exceptional communication and problem-solving skills, fostered a loyal clientele and a motivated team. Renowned for maintaining high hygiene standards, I consistently delivered personalized and satisfactory client experiences.
Overview
12
12
years of professional experience
Work History
Hair Salon Owner
Self
08.2012 - Current
- Maintained a clean, safe, and welcoming salon environment for clients and staff members.
- Developed a loyal clientele with exceptional communication skills and attention to detail.
- Oversaw payroll processing, budgeting, tax preparation tasks as part of managing financial aspects of the salon business.
- Increased salon revenue through effective marketing strategies and promotional campaigns.
- Resolved customer complaints effectively by demonstrating empathy, understanding their concerns, and finding suitable solutions that ensure satisfaction on both ends.
- Trained and mentored junior stylists, fostering professional growth and skill development.
- Managed salon operations, ensuring efficient scheduling and high-quality customer service.
- Implemented eco-friendly practices within the salon, reducing environmental impact while maintaining quality standards.
- Reviewed financial statements regularly to identify areas for improvement in profitability and efficiency.
- Enhanced client satisfaction by providing personalized hair care solutions and styling advice.
- Established strong relationships with vendors, ensuring timely delivery of supplies and equipment maintenance support when needed.
- Evaluated industry trends to introduce innovative techniques and services for an enhanced client experience.
- Conducted regular performance evaluations for staff members, setting clear expectations for professional growth opportunities within the salon.
- Organized special events such as hair shows or charity fundraisers to increase brand awareness and community engagement.
- Expanded service offerings based on market demand analysis which resulted in increased bookings from new target segments.
- Streamlined inventory management for optimal product availability and cost effectiveness.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Provided financial management through preparation of bank deposits and settlement of sales, returns, and transaction reports.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Learned and remained updated on statutory requirements and regulations.
- Prepared billings and estimates for customers.
- Utilized best practices theory when selecting vendors and products.
- Upheld 24-hour response time to service requests.
- Educated service personnel on company policy and procedure.
- Initiated workplace improvement programs for increased service efficiency.
- Delegated workplace responsibility to appropriate staff.
Education
Cosmetology - Cosmetology
Gwinnett Technical College
Lawrenceville, GASkills
- Salon hygiene maintenance
- Hair styling expertise
- Upselling Services
- Appointment Scheduling
- Business Management
- Continuing education
- Industry trend awareness
- Social Media Promotion
- Hair Treatment Proficiency
- Coloring techniques
- Health and safety
- Employee Training
- Hygiene standards
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Attention to Detail
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Reliability
- Excellent Communication
- Customer Satisfaction
- Organizational Skills
- Active Listening
- Effective Communication
- Hair Styling
- Adaptability and Flexibility
- Beauty Techniques
- Self Motivation
- Professionalism
- Hair Coloring
- Customer Retention
- Crisis Management
- Color Corrections
- Product Sales
- Professional Demeanor
Timeline
Hair Salon Owner
Self
08.2012 - Current
Cosmetology - Cosmetology
Gwinnett Technical College
Similar Profiles
Laura FrederickLaura Frederick
Owner/Operator of Dream Chaser Farms at SelfOwner/Operator of Dream Chaser Farms at Self
Justin HeardJustin Heard
Yard Worker at SelfYard Worker at Self
Katie LyleKatie Lyle
Stay-at-Home Mom + Caregiver at SelfStay-at-Home Mom + Caregiver at Self
Sylvia ChenSylvia Chen
Translator for Family at SelfTranslator for Family at Self
Christina CoatesChristina Coates
Vlogger/Personal Blogger at Novelty Woman SpeaksVlogger/Personal Blogger at Novelty Woman Speaks