Lisa DeHerrera
Erie,CO
Summary
A versatile and proven professional blending expertise in real estate, business administration, and management with hands-on sales experience. Demonstrates a proven track record of efficiently delivering on goals and tasks, consistently achieving success across diverse projects and initiatives.
Overview
19
19
years of professional experience
Work History
New Homes Sales Assistant
McStain Neighborhoods
Denver, CO
01.2020 - 09.2023
- Welcomed and engaged with prospective clients in model homes, fostering positive relationships and understanding their needs.
- Recorded and managed new listing details efficiently within the MLS database, ensuring accurate and up-to-date information for potential buyers.
- Facilitated the timely acquisition of contractual agreements and necessary disclosures, maintaining compliance with legal requirements.
- Provided regular updates to homeowners regarding the progress of construction, fostering transparency and trust throughout the process.
- Managed and organized marketing materials effectively, ensuring consistency and relevance in promotional efforts.
- Actively participated in sales meetings, training sessions, and industry events, contributing to team collaboration and professional development.
- Collaborated with various professionals to ensure seamless coordination and achievement of home completion and closing targets.
Realtor
ReMax Momentum & West and Main Homes
Westminster, CO
01.2014 - 01.2020
- Honest customer service-based approach which earned the respect and trust of customers and my colleagues
- Prepared and created marketing material, buyer packets, seller packets, and presentations
- Conducted comprehensive comparative market analyses and prepared seller net sheets by analyzing market trends
- Skillfully negotiated contractual agreements, inspections, and appraisals, advocating for clients' interests while ensuring smooth transaction processes
- Maintained meticulous files and ensured compliance with real estate commission regulations for all records, guaranteeing accuracy and adherence to legal standards.
- Initiated new ideas and responsibilities while achieving client satisfaction and sales targets.
- Responded to email and customers promptly, fostering clear communication and timely resolution of concerns.
- Demonstrated exceptional attention to detail in overseeing the entire contract process for multiple transactions, ensuring accuracy and compliance with deadlines.
Assistant Property Manager
Private Family
Lafayette, CO
01.2016 - 01.2019
- Oversaw vendor relationships and served as the primary point of contact
- Addressed leasing inquiries and tenant concerns promptly and professionally, resolving issues to maintain tenant satisfaction and uphold property standards.
- Made recommendations related to pricing and property condition as appropriate
- Facilitated the collection of rent payments and deposits, implementing efficient processes to ensure accuracy and compliance with leasing agreements.
- Assisted in conducting property inspections and assessments to identify maintenance needs and ensure properties were maintained in optimal condition.
Executive Assistant
Array BioPharma
Boulder, CO
01.2005 - 01.2011
- Provided administrative support to Human Resources, Accounting, and Facilities Department
- Monitored and assisted in office operations, ordered, and tracked office supplies
- Answered 6 incoming lines with over 100 extensions and directed calls to appropriate staff
- Handled incoming and outgoing mail for 3 site locations
- Managed and maintained executive schedules
- Prepared and provided travel arrangements logistics to executive staff
- Coordinated executive communications and interfaced with clients
- Demonstrated multi-tasking and customer service skills
- Created activities, games, and contests for multi-generational staff
- Organized annual company picnic including site reservation, equipment rentals, and catering contract.
Education
Bachelor of Science in Business Management -
University of Phoenix
Skills
- Transaction Management
- Negotiation Skills
- Administrative Support
- Strong Organizational skills
- Effective Communication and Marketing
- Contract Compliance Management
- Teamwork And Collaboration
- Customer Relations
- Attention to Detail
- Outstanding Communication and Interpersonal Skills
- Excellent Mathematical and Analytical Skills
Administrative
Use Excel to collect, analyze, and manage data collaboratively and independently. Managed dates, deadlines, and schedules of contracts, calendars, and transactions. Created systems, checklists and procedures for efficiency of daily operations. Conducted audits, reconciliations, prepared daily, monthly, and quarterly reports.
Communication and Marketing
Marketed new listings, under contracts, just sold, events, and other various material using Canva, Ripl, and Mailchimp. Communicated effectively with lenders, title companies, inspectors, other agents, vendors, and contractors
Sales
Generated new business by compiling leads from customer referrals, online lead generation activities through landing pages, websites, social media, and newsletters. Sold over 3 million dollars in residential homes year after year and increased personal sales by 235%
Transaction Management
Managed competing tasks in a fast-paced environment while providing excellent customer service. Scheduled showings, Photography, Signage, Inspections, Appraisals, Stagers, Contractor repairs, Move ins, Move outs, and Closings. Direct and manage the complete contract process, placing significant emphasis on tracking and meeting deadlines for numerous transactions simultaneously.
References
References available upon request.
Timeline
New Homes Sales Assistant
McStain Neighborhoods
01.2020 - 09.2023
Assistant Property Manager
Private Family
01.2016 - 01.2019
Realtor
ReMax Momentum & West and Main Homes
01.2014 - 01.2020
Executive Assistant
Array BioPharma
01.2005 - 01.2011
Bachelor of Science in Business Management -
University of Phoenix