Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Generic

Lisa Deleon

Gresham

Summary

Dynamic and results-driven professional with extensive experience at Amazon, excelling in packing and inventory management. Proven ability to enhance production efficiency and ensure product quality through effective team collaboration and problem-solving. Skilled in utilizing warehouse management systems and maintaining high standards of safety and organization.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Warehouse Worker

Amazon
Troutdale
12.2023 - 01.2025
  • Sorted incoming shipments to enhance storage efficiency.
  • Picked and packed customer orders for prompt dispatch.
  • Conducted regular inventory checks to ensure stock accuracy.
  • Maintained clean and organized work area to comply with safety standards.
  • Collaborated with team members to optimize workflow processes.
  • Utilized warehouse management systems for effective inventory tracking.
  • Prepared and completed warehouse orders for timely delivery or pickup.
  • Operated pallet jacks to facilitate movement of items within warehouse.

Packing Handler

Amazon
Colorado Springs
12.2022 - 05.2023
  • Ensured cleanliness and safety of working environment at all times.
  • Operated various packing equipment, including box sealers and strapping machines, efficiently.
  • Selected appropriate box sizes for diverse products to optimize shipping processes.
  • Maintained accurate records of packed items to guarantee shipment accuracy.
  • Adhered to all safety protocols when operating packaging machinery.
  • Achieved high-quality standards while working quickly and efficiently.
  • Verified proper labeling of packages with correct information before shipping.

Cashier

Safeway
Colorado Springs
03.2022 - 11.2022
  • Accurately processed payments, returns, and exchanges while operating cash register efficiently.
  • Maintained checkout area cleanliness, ensuring counters, shelves, and windows were spotless.
  • Performed opening and closing procedures, including cash counting, restocking, and cleaning.
  • Cultivated positive working relationships with co-workers through effective collaboration.
  • Provided exceptional customer service with friendly interactions.

Asset Protection Associate

Walmart
Colorado Springs
03.2021 - 03.2022
  • Monitored surveillance cameras to deter theft and detect suspicious activity promptly.
  • Collaborated with law enforcement on investigations of suspected criminal behavior.
  • Implemented security measures during high-traffic periods to safeguard merchandise.
  • Analyzed incident reports to identify theft trends and recommend preventive strategies.
  • Engaged customers to promote safety and address concerns effectively.
  • Conducted regular patrols around premises using radios and cell phones.
  • Operated electronic access controls and emergency systems to enhance security protocols.
  • Thoroughly investigated theft cases by gathering witness evidence and reviewing footage.

Customer Service Associate

Walmart
Colorado Springs
12.2018 - 03.2021
  • Demonstrated strong communication skills while interacting with customers via phone, email, and in person.
  • Resolved customer complaints promptly to enhance satisfaction and loyalty.
  • Utilized problem-solving techniques to address customer concerns in a timely manner.
  • Processed transactions efficiently using point-of-sale systems and cash handling procedures.
  • Educated customers about promotions, services, and store policies effectively.
  • Trained new associates on operational procedures and customer service standards.
  • Collaborated with team members to maintain store organization and restock shelves.
  • Monitored inventory levels to ensure product availability for customers.

Crew Leader

Wendys
Colorado Springs
01.2015 - 03.2018
  • Trained and supervised new staff to achieve high performance standards.
  • Demonstrated leadership by managing team members and enhancing productivity.
  • Led training for lower-skilled employees on safe, productive work procedures.
  • Supervised crews to ensure top-quality workmanship and employee satisfaction.
  • Resolved conflicts between team members through open communication.
  • Coordinated team schedules to maximize coverage during peak hours.
  • Managed inventory levels through regular stock checks for supplies.
  • Implemented operational improvements to enhance service speed and quality.

Education

High School Diploma -

Wasson High School
Colorado Springs, CO
05.1994

Associate in Science (A.S.) - Dental

Pikes Peak Community College
Colorado Springs, CO

Skills

  • Product quality assurance
  • Production efficiency
  • Standard operating procedures
  • Packing and scanning
  • Team collaboration
  • Time management
  • Quality control
  • Customer service
  • Problem solving
  • Communication skills
  • Conflict resolution

Certification

CNA Colorado

Affiliations

  • Enjoy gardening
  • working in the yard
  • thrift shopping

Timeline

Warehouse Worker

Amazon
12.2023 - 01.2025

Packing Handler

Amazon
12.2022 - 05.2023

Cashier

Safeway
03.2022 - 11.2022

Asset Protection Associate

Walmart
03.2021 - 03.2022

Customer Service Associate

Walmart
12.2018 - 03.2021

Crew Leader

Wendys
01.2015 - 03.2018

High School Diploma -

Wasson High School

Associate in Science (A.S.) - Dental

Pikes Peak Community College

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