Lisa Arnold-Dempsey
Summary
Reliable, focused, and detail-oriented professional with over 10 years of administrative experience. Excited for the opportunity to provide exceptional support and valuable contributions to the organization's success. Proven track record in efficiently managing multiple work responsibilities simultaneously, well-prepared to handle the challenges of supporting day-to-day operations and projects.
Overview
33
33
years of professional experience
Work History
Assistant Program Analyst
Mercer County Public Health and Safety
07.2023 - Current
- Facilitates effective communication between team members, fostering a positive work environment conducive to collaboration.
- Oversees purchasing system and ensures educational programs, certificates and training programs are included and accurately budgeted
- Develops detailed project plans outlining tasks, timelines, dependencies, and resource requirements for successful execution of complex initiatives.
- Maintains confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems
- Delivers excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships
- Ensures accurate record-keeping with diligent data entry and database management for vital company information
- Promotes a positive work environment through effective communication skills and fostering professional relationships among colleagues
- Supports executive staff through scheduling meetings, and preparing crucial documents
- Assists in onboarding new employees, and student interns by providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team
- Organizes office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale
- Maintains inventory of office supplies and places orders for office supplies as needed
- Assists coworkers and staff members with various special tasks
Executive Assistant - Chief Diversity Officer
Rider University
07.2021 - 06.2023
- Served as one of the primary liaisons to all internal and external constituents (President's Office, Trustees, Academic and Student Affairs, Staff, Faculty, Students and Guest Speakers) for the Diversity Equity and Inclusion Department
- Prepared communication, documents, applications, and reports as required and/or needed
- Managed and conducted surveys for student body and staff Cultural Identity Program
- Responsible for bank reconciliations and submitting payroll for C-level employees and their subordinates
- Oversaw the budget and cost expenditures for Diversity, Equity, and Inclusion
- Exercised discretion in obtaining and providing confidential information
- Maintained calendar, coordinates meetings and prepare agendas, webinars, zoom meetings, presentations, events, training, and workshops
- Attended board meetings and drafts meeting minutes
- Drafted routine correspondence
- Maintained the administrative operations of the offices on a day-to-day basis
- Answered and screened telephone calls and e-mail; redirected inquiries as appropriate
- Other duties, support, and projects as assigned.
Administrative Associate - Department of Philosophy, Sociology, Criminology, and the Social Work Program
Rider University
07.2013 - 07.2021
- Worked closely with the Chair of each department to assist with daily operating functions
- Student liaison when faculty and Chairs are not available
- Planned events, meetings and prepared agendas for internal and external speakers
- Organized annual Honors Induction ceremonies for each department
- Arranged faculty and student-centered academic, social, and club meetings
- Managed the student worker programs for Sociology and Criminology
- Created the Sociology and Criminology brochure used for open houses
- Maintains department files and orders supplies as necessary
- Assisted in the recruitment of adjunct professors
- Promoted new courses and supported The Petey Greene Program
Clerical Associate - Office of the Registrar
Rider University
02.2012 - 07.2013
- Primary receptionist to students, parents, faculty, and visitors
- Mastered new database for student registration. Responsible for teaching staff and students how to use new academic recording system
- Responsible for record-keeping, processing transcripts, and student verification
- Ensured accurate data entry and maintained up-to-date records for improved operational efficiency
- Maintained strict confidentiality when handling sensitive information, ensuring compliance with company policies
- Managed daily office tasks such as answering phones, scheduling appointments, and maintaining inventory levels to ensure smooth operations
Administrative Assistant (part-time) - Student Health Center
Rider University
04.2008 - 07.2013
- Primary receptionist for students
- Medical intake personnel
- Acclimated students and parents to the University Health Insurance Policy
- Compiled statistical data including daily census and acuity reports
- Input and maintained immunizations codes within the Datatel System.
Office Manager
HeMan Big and Tall
04.1999 - 01.2013
- Responsible for accounts payable, monthly banking reconciliations, payroll, employee health insurance coordinator, and employee vacation
- Buyer for high-end, big and tall menswear
- Retail sales associate when needed
MRI Technician
Radiology Associates of Ridgewood
01.1992 - 01.2002
- Trained and acclimated new technicians.
Education
Bachelor of Arts - Liberal Studies, Social Sciences, and Psychology
Rider University
Lawrenceville, NJ01.2017
Associate of Science - Allied Health
Fairleigh Dickinson University
Madison, NJ01.1988
Skills
- Customer Service
- Training and coaching
- Event Coordination
- Team Bonding
- Microsoft Office Suite
- Clear oral/written communication
- Scheduling and calendar management
- Administrative Support
- Staff Management
- Financial Budgeting
Timeline
Assistant Program Analyst
Mercer County Public Health and Safety
07.2023 - Current
Executive Assistant - Chief Diversity Officer
Rider University
07.2021 - 06.2023
Administrative Associate - Department of Philosophy, Sociology, Criminology, and the Social Work Program
Rider University
07.2013 - 07.2021
Clerical Associate - Office of the Registrar
Rider University
02.2012 - 07.2013
Administrative Assistant (part-time) - Student Health Center
Rider University
04.2008 - 07.2013
Office Manager
HeMan Big and Tall
04.1999 - 01.2013
MRI Technician
Radiology Associates of Ridgewood
01.1992 - 01.2002
Associate of Science - Allied Health
Fairleigh Dickinson University
Bachelor of Arts - Liberal Studies, Social Sciences, and Psychology
Rider University
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