Lisa Denman
Shawnee,KS
Summary
I am a flexible Cake Decorator with excellent interpersonal and organizational skills. I am very versatile, enthusiastic and hardworking. Always driven and committed to meet or exceed expectations. I have a proficiency in airbrushing and icing techniques. I am also a passionate Cake Decorator with exquisite artistic abilities. I feel i am very dedicated to maintaining food, associate and product safety. I provide premier customer service and work well with others. I am experienced in icing, decorating, packaging, labeling and pricing bakery products.
Overview
24
24
years of professional experience
Work History
Head Cake Decorator
Price Chopper
Shawnee, KS
02.2021 - 04.2024
- Developed creative designs for cakes based on customer specifications.
- Organized and managed the daily operations of a cake decorating team.
- Maintained inventory of cake decorations, icing, and other supplies.
- Ensured all cakes met quality standards prior to delivery or pickup.
- Created custom fondant figures, flowers, and other decorations for special orders.
- Documented any issues with customer orders in order to ensure satisfaction.
- Kept up-to-date with industry trends and innovations in cake design.
- Assisted customers in selecting appropriate decorations for their cakes.
- Troubleshot any problems that arose during the creation process of a cake.
- Ordered additional supplies as needed to meet demand for decorated cakes.
- Conducted regular meetings with the decorating team to discuss progress.
- Communicated effectively with customers to address concerns or complaints.
- Participated in events such as weddings, birthdays, anniversaries.
- Provided guidance and support when necessary during busy periods.
- Answered phone calls, put in orders and handled customer disputes or complaints.
Cake Decorator
3 Women and an Oven
Overland Park, KS
01.2017 - 02.2021
- Created custom cakes for special occasions such as weddings, birthdays, and anniversaries.
- Mixed colors and flavors of frosting to create desired aesthetic effects on cakes.
- Formulated designs based on customer specifications.
- Troubleshot any issues that arose during the cake decorating process.
- Assisted customers in selecting appropriate cake designs for their events.
- Monitored inventory levels of baking supplies and alerted management when restocking was necessary.
- Answered phone calls, put in orders and handled customer disputes or complaints.
Cake Decorator
HyVee Foods
Overland Park, KS
08.2009 - 01.2017
- Created custom cakes for special occasions such as weddings, birthdays, and anniversaries.
- Inspected all bakery products and removed any found to possess defects.
- Finished baked goods with glazes, icings and other toppings.
- Coordinated supplies, placed orders and managed stock on hand for bakery.
- Met with customers to discuss needed bakery items and take orders.
- Boxed, weighed and wrapped cakes and other bakery products to prepare for pickup.
- Used photo cake software to create specialty birthday and anniversary cakes.
- Answered phone calls, put in orders and handled customer disputes or complaints.
Wedding Cake Decorator
Executive Catering
Lanexa, KS
02.2000 - 08.2009
- Created custom cakes for special occasions such as weddings, birthdays, and anniversaries.
- Troubleshot any issues that arose during the cake decorating process.
- Ensured all tools were sanitized prior to beginning each project.
- Incorporated creative elements into cake designs as requested by clients.
- Decorated cakes for special occasions, showers, birthdays and christenings.
- Answered phone calls, put in orders and handled customer disputes or complaints.
- Applied creative techniques to design beautiful, memorable wedding cakes.
- Boxed, weighed and wrapped cakes and other bakery products to prepare for pickup.
- Finished baked goods with glazes, icings and other toppings.
Education
High School Diploma -
Shawnee Mission West
Overland Park, KS05-1989
Skills
- Cake carving
- Custom orders
- Airbrushing
- Color mixing skills
- Cupcake finishing touches
- Design Techniques
- Kitchen Sanitization
- Cake design
- Deadline-oriented
Timeline
Head Cake Decorator
Price Chopper
02.2021 - 04.2024
Cake Decorator
3 Women and an Oven
01.2017 - 02.2021
Cake Decorator
HyVee Foods
08.2009 - 01.2017
Wedding Cake Decorator
Executive Catering
02.2000 - 08.2009
High School Diploma -
Shawnee Mission West