Lisa Dillon
Swift Filters
Garfield Heights
18
years of professional experience
Dynamic Inventory Control Lead at Swift Filters with a proven track record in optimizing warehouse operations and enhancing inventory accuracy. Skilled in cycle counting and discrepancy investigation, I foster teamwork and collaboration to drive continuous improvement, achieving significant cost savings and operational efficiency. Reliable and detail-oriented, I excel in fast-paced environments.
Work History
Inventory Control Lead
1 Year 7 Months- Oversaw inventory accuracy through regular audits and cycle counts.
- Developed and implemented efficient inventory management processes to reduce discrepancies.
- Trained team members on best practices for inventory control and safety procedures.
- Analyzed inventory data to identify trends, optimize storage solutions, and enhance workflow efficiency.
- Utilized inventory management software to track stock movements and maintain accurate records.
- Assisted in cycle count program implementation which led to more efficient and accurate inventory control processes.
- Ensured proper documentation of all incoming shipments by verifying packing slips against purchase orders before updating the database accordingly.
- Identified opportunities for continuous improvement within the inventory control process, implementing changes that resulted in cost savings and improved accuracy rates.
- Resolved discrepancies in inventory records through thorough investigation, collaborating with relevant departments to address any underlying issues.
- Optimized warehouse space utilization by analyzing product turnover rates and adjusting storage layouts as needed.
Customer Service Assistant
3 Years 4 Months- Assisted customers with product inquiries, ensuring accurate information delivery.
- Processed orders efficiently, maintaining high standards of accuracy and timeliness.
- Resolved customer complaints through effective communication and problem-solving techniques.
- Collaborated with team members to enhance service delivery and improve customer satisfaction.
- Participated in training sessions to enhance product knowledge and service skills consistently.
- Supported management in implementing feedback systems for continuous improvement initiatives.
- Answered customer questions about product availability and shipment times.
- Maintained clean and organized work environment to maintain customer safety.
- Collaborated with team members to improve overall customer experience and boost company reputation.
- Managed customer complaints effectively, offering solutions that exceeded expectations.
- Collaborated with other departments to guarantee customer satisfaction.
Scheduling Coordinator
4 Years 5 Months- Coordinated scheduling for production orders, ensuring timely workflow and resource allocation.
- Assisted in monitoring inventory levels to align with scheduled production timelines.
- Developed tracking systems for project timelines, contributing to improved operational consistency.
- Analyzed scheduling data to identify trends and recommend process improvements to management.
- Utilized advanced software tools like Excel, Outlook, and scheduling-specific platforms to effectively manage comprehensive appointment calendars.
- Managed daily scheduling conflicts to reduce operational backlogs and support full shift-coverage.
- Communicated scheduling changes to staff members, implementing proof-of-receipt to reduce errors.
- Worked with manager and supervisor to plan and coordinate production schedules.
- Optimized workflow by prioritizing tasks based on urgency and aligning staff assignments accordingly.
Fabrication Lead
8 Years 5 Months- Oversaw fabrication workflows to ensure compliance with safety protocols and quality standards.
- Implemented process improvements that enhanced efficiency in production output and reduced waste.
- Collaborated with engineering teams to refine designs for manufacturability and assembly ease.
- Conducted regular inspections of fabricated components to maintain quality assurance benchmarks.
- Coordinated scheduling of production tasks to optimize resource allocation and minimize downtime.
- Developed training materials for new hires, standardizing knowledge transfer across fabrication processes.
- Analyzed production metrics to identify trends, driving strategic decisions for continuous improvement initiatives.
- Controlled procedures to drive production of conforming fabricated assembly components and compliance with quality standards.
- Established and analyzed cost control systems to achieve department budget objectives.
Material Handler
9 Years 11 Months- Maintained inventory accuracy through regular cycle counts and data entry in inventory management systems.
- Assisted in loading and unloading shipments, ensuring proper handling of materials to prevent damage.
- Collaborated with team members to streamline workflows, improving overall productivity in material handling processes.
- Transported inventory items to appropriate locations.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Collaborated with team members to ensure timely completion of tasks and high-quality work standards.
Education
High School Diploma
Skills
Shipping and receiving
Warehouse operations
Purchase order management
Pallet jack proficiency
Storage optimization
Inventory audits
Cycle counting
Teamwork and collaboration
Customer service
Attention to detail
Stocking and organization
Reliable and punctual
Forklift operation
Inventory counts
Timeline
Inventory Control Lead
Swift Filters
01.2025 - CurrentRead More
Customer Service Assistant
Swift Filters
04.2023 - 2025Read More
Scheduling Coordinator
Swift Filters
03.2022 - 2023Read More
Fabrication Lead
Swift Filters
03.2018 - 2022Read More
Material Handler
Arrow International Inc
03.2008 - 02.2018Read More
Cleveland Christian Academy
High School Diploma
Read More