Lisa Dobson
Louisville,KY
Summary
Detail-oriented Clerk equipped with administrative, organizational and customer service skills. Enhances operations with accurate recordkeeping and timely resolutions for diverse problems. Great at managing time in fast-paced environments. Hardworking and reliable person with strong ability in managing. Offering customer service and reliabilit. Highly organized, proactive and punctual with team-oriented mentality.
Overview
10
10
years of professional experience
Work History
Receiving Associate
GameStop
Shepherdsville, KY
04.2022 - Current
- Reviewed work orders to check correctness of deliveries.
- Compared shipment contents with paperwork to support inventory accuracy and records management.
- Organized storage areas to maximize movement and minimize labor.
- Investigated inventory discrepancies to maintain recordkeeping validity.
- Input weights, charges, discrepancies and other data in system.
- Performed inspections of shipment contents, verifying accuracy against invoices and manifests.
- Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
- Worked with carrier representatives to handle shipping and delivery needs.
Pre-Service Specialist
Norton Healthcare
Louisville, KY
12.2013 - 10.2020
- Created and maintained accurate and confidential patient files according to regulatory mandates.
- Helped patients complete paperwork and explained processes and procedures.
- Completed claims forms for different types of appointments and worked on resolutions for denials or other insurance issues.
- Managed incoming telephone calls, took messages and directed callers to personnel.
- Adhered to HIPAA requirements to safeguard patient confidentiality.
- Assisted with hospital admissions and paperwork.
- Updated patient financial information to promote accurate record keeping.
- Communicated with patients to gather intake data and verify chart information.
Education
High School Diploma -
Butler High School
Louisville, KY05.1988
Skills
- Receiving Reports
- Able to Lift 35 Lbs
- Contents Verification
- Shipment Inspection
- Problem-Solving
- Barcode Scanner Use
- Hand Jack Use
- Customer Relations
- Safety Compliance
- Quality Control
- Materials Handling
- Pattern Recognition
- Routing Determination
Timeline
Receiving Associate
GameStop
04.2022 - Current
Pre-Service Specialist
Norton Healthcare
12.2013 - 10.2020
High School Diploma -
Butler High School