Lisa Donaldson

Work History

Christian Care Communities & Services

05.2015 - Current

Coordinate ordering all Marketing Materials, and promotional giveaways for 3 communities.
Work with CRM software to manage customer information and track sales activities efficiently. Heavy communication with potential clients.
Managed social media campaigns to increase brand engagement.
Oversee preparation of marketing printing, emails, and other collateral, along with website review.
Maintained confidentiality of sensitive information.
Deliver excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Promote a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Coordinate office supply inventory, and assist supervisor with operation tasks.
Support executive staff through scheduling meetings, and preparing documents and invoice processing.
Manage expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
Interact with vendors, contractors, and professional services personnel to order and receive orders, direct activities, and communicate instructions.
Facilitate timely delivery of special projects to meet organizational and departmental objectives.
Opened and properly distributed incoming mail.

DBL Decorators

04.2005 - 05.2015

Developed and maintained strong client relationships, resulting in repeat business and referrals.
Oversaw and managed daily operations, ensuring all tasks were completed accurately and efficiently.
Increased customer satisfaction by implementing efficient business processes and providing exceptional service. My work was included in the Plano Texas parade of homes.

Automated Circuit Design

03.2010 - 10.2011

Handled confidential and sensitive information with discretion and tact.
Managed executive calendars, scheduling meetings, and appointments, and coordinating travel arrangements to optimize time.
Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
Processed travel expenses and reimbursements for the executive team and senior management group.
Organized and coordinated conferences and monthly meetings.
Answered a high volume of phone calls and email inquiries.
Coordinated AP Invoices, and called on receivables.

Garland Independent School District

08.2008 - 03.2010

Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
Supervised 30 students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
Fostered a positive learning environment by establishing a strong rapport with students, parents, and faculty.
Collaborated with teachers to develop and implement individualized education plans for students with special needs.
Strengthened student literacy skills through targeted reading intervention programs tailored to individual needs.
Ensured compliance with state regulations by maintaining thorough documentation of services provided to students with disabilities.
Loved on all the children.

Research Across America

01.2007 - 08.2007

Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Handled sensitive information with discretion, maintaining the confidentiality of company documents.
Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
Served as a liaison between upper management and staff members, facilitating communication to address concerns or issues promptly.
This was a temporary assignment, a clinical research double-blind study funded by the drug company Prometa.
Coordinated 200 challenging individuals with addictions to show up to appointments and rewarded them for participating in the study.