Summary
Education
Skills
Work History
Overview
Certification
Work Availability
Accomplishments
Interests
Software
Work Preference
Languages
Quote
Affiliations
Current Projects
Timeline
SeniorSoftwareEngineer
Lisa Donath

Lisa Donath

Help Desk
Jersey City,NJ

Summary

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Education

Bachelors Computer Science (Technical Management) - Cisco Certified Network Associate CCNA

DeVry Institue of Technology
New York, NY
09.2005 - 08.2006

Associate of Science - Math & Science

Queensborough Community College of The City University of New York
Oakland Gardens, NY
09.2003 - 06.2005

Skills

  • CCNA Cisco Routers and Switches intense lab using Cisco Modeling Lab
  • CompTIA A Hardware, Operating Systems, Troubleshooting, Security
  • Microsoft Office 365
  • Python, Ubuntu, VMWare Workstation
  • PowerShell basic, Linux basic
  • Window Server 2019
  • CompTIA Server Troubleshooting, Hardware, Administrator, Disaster Recovery, Security

Work History

Volunteering-Home Projects

Self
New City, NY
03.2024 - Current
  • Home lab designed and configured for 250 users topology implement SD-Access Infrastructure.
  • Home lab orchestrated DMZ topology with DHCP and DNS server.
  • Configured and designed Azure Cloud with VMware Software Defined Data Center topology.
  • Developed and maintained wireless architecture interact with wired devices for SOHO users.
  • Increased signal to transmit for long distances and evaluated environment for noise interferences.

Customer Service Representative

Private Remote
New Jersey, NJ
06.2024 - 02.2025
  • Investigated and resolved customer inquiries and complaints quickly.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Troubleshooting passwords concerns.
  • During the training was Team Leader to my team.

Career-Break

Varies
02.2010 - 02.2024

Designed Smart Home, sold highest price currently in building history.

Elected board member of 144 units, involved in bidding process for RFID intercom and backup battery.

Troubleshooted families and friends pcs/mobiles upgrades hardware or software.

Orchestrated my spouse Airbnb smart home.

Passion animals lover, initiative dog walking lead to personal assistant varies projects.

Raised Information Technology family.

Overview

1
1

Have foundation experience in Networking Devices.

1
1

Customer Service polite and courteous

3
3
years of post-secondary education
15
15
years of professional experience

Certification

CCNA 10/08//2024 Scored 100% IP Services.

CompTIA A+ 12/20/2024

CompTIA Server+ 02/25/2025

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Accomplishments

Successfully completed the CCNA within 6 months of studying. Scored 100% on IP Services.

Passed CompTIA A+ effortlessly, hand-on troubleshooting labs.

Completed Windows Server/Ubuntu Server labs.

Accomplishment of designing topology's using Packet Tracer Cisco Lab designing and configuring:

DMZ Topology

VLANS Topology

Software Defined Access Architecture for 250 Users.

Created Active Directory, DHCP, DNS and Group Policy.

Interests

Exercising keeping active, reading about healthy food choices along with healthy lifestyles

Software

Python and PyCharm

VMWare Workstation

Windows, MACX, Linux, PowerShell, Command Mode Prompt

Microsoft Office 365

Windows Server 2019

Work Preference

Work Type

Full TimePart TimeContract WorkInternshipGig Work

Location Preference

On-SiteRemoteHybrid

Important To Me

Career advancementPersonal development programsWork from home option401k matchStock Options / Equity / Profit Sharing4-day work weekCompany CultureWork-life balancePaid time off

Languages

Slavic
Elementary

Quote

"Vision is a powerful tool to a desire reality."
Enisa Donath

Affiliations

  • Cisco Community CCNA & DevNet
  • Jeremy's IT Lab
  • NetITGeeks
  • Professor Messer
  • Simplilearn
  • Boson
  • McGraw Hill books
  • Cisco books

Current Projects

Looking to achieve Network Engineer career,

Studying for CCNP. 

Studying for Network+.

Timeline

Customer Service Representative

Private Remote
06.2024 - 02.2025

Volunteering-Home Projects

Self
03.2024 - Current

Career-Break

Varies
02.2010 - 02.2024

Bachelors Computer Science (Technical Management) - Cisco Certified Network Associate CCNA

DeVry Institue of Technology
09.2005 - 08.2006

Associate of Science - Math & Science

Queensborough Community College of The City University of New York
09.2003 - 06.2005

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Lisa DonathHelp Desk