Exercising keeping active, reading about healthy food choices along with healthy lifestyles
Bachelor of Science - Computer Science/Network Engineering
DeVry Institue of Technology
New York, NY 08.2005 - 05.2006
Lisa Donath
Help Desk
Jersey City,NJ
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Learning Microsoft Azure Administration, CCNP and Network+ currently. Understanding basic of ServiceNow and Jira took courses on LInkedln.
Education
Associate of Science - Math & Science
Queensborough Community College of The City University of New York
Oakland Gardens, NY 09.2003 - 06.2005
Skills
- CCNA Cisco Routers and Switches intense lab using Cisco Modeling Lab
- CompTIA A Hardware, Operating Systems, Troubleshooting, Security
- Microsoft Office 365 Admin
- Ubuntu, Microsoft Azure Cloud, VMWare Workstation
- Python PyCharm
- PowerShell basic, Linux basic
- Window Server 2019
- CompTIA Server Troubleshooting, Hardware, Administrator, Disaster Recovery, Security
Work History
Volunteering-Home Projects
Self
New City, NY New Jersey, NJ
03.2024 - Current
- Home lab designed and configured for 250 users topology implement SD-Access Infrastructure.
- Home lab orchestrated DMZ topology with DHCP and DNS server.
- Configured and designed Azure Cloud with VMware Software Defined Data Center topology.
- Developed and maintained wireless architecture interact with wired devices for SOHO users.
- Increased signal to transmit for long distances and evaluated environment for noise interferences.
Customer Service Representative
Private Remote
New Jersey, NJ
06.2024 - 02.2025
- Investigated and resolved customer inquiries and complaints quickly.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Troubleshooting passwords concerns.
- During the training was Team Leader to my team.
Career-Break
Varies
New York-New Jersey
02.2010 - 02.2024
Designed Smart Home, sold highest price currently in building history.
Elected board member of 144 units, involved in bidding process for RFID intercom and backup battery.
Troubleshooted families and friends pcs/mobiles upgrades hardware or software.
Orchestrated my spouse Airbnb smart home.
Passion animals lover, initiative dog walking lead to personal assistant varies projects.
Raised Information Technology family.
Overview
1
1
Have foundation experience in Networking Devices.
1
1
Customer Service polite and courteous
2
2
years of post-secondary education
15
15
years of professional experience
Certification
CCNA 10/08//2024 Scored 100% IP Services.
CompTIA A+ 12/20/2024
CompTIA Server+ 02/25/2025
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Accomplishments
Successfully completed the CCNA within 6 months of studying. Scored 100% on IP Services.
Passed CompTIA A+ effortlessly, hand-on troubleshooting labs.
Completed Windows Server/Ubuntu Server labs.
Accomplishment of designing topology's using Packet Tracer Cisco Lab designing and configuring:
DMZ Topology
VLANS Topology
Software Defined Access Architecture for 250 Users.
Created Active Directory, DHCP, DNS and Group Policy.
Interests
Bible study group affiliated Lady of Sorrows
Software
Python and PyCharm
VMWare Workstation
Windows, MACX, Linux, PowerShell, Command Mode Prompt
Microsoft Office 365
Windows Server 2019
Active Directory
Work Preference
Work Type
Full TimePart TimeContract WorkInternshipGig WorkLocation Preference
On-SiteRemoteHybridImportant To Me
Career advancementPersonal development programsWork from home option401k matchStock Options / Equity / Profit Sharing4-day work weekCompany CultureWork-life balancePaid time offLanguages
Slavic
Elementary
Quote
"Vision is a powerful tool to a desire reality."
Enisa Donath
Affiliations
- Cisco Community CCNA & DevNet
- Jeremy's IT Lab
- NetITGeeks
- Professor Messer
- Simplilearn
- Boson
- McGraw Hill books
- Cisco books
Current Projects
Looking to achieve Network Engineer career,
Studying for CCNP.
Studying for Network+.
Timeline
Customer Service Representative
Private Remote
06.2024 - 02.2025
Volunteering-Home Projects
Self
03.2024 - Current
Career-Break
Varies
02.2010 - 02.2024
Bachelor of Science - Computer Science/Network Engineering
DeVry Institue of Technology
08.2005 - 05.2006
Associate of Science - Math & Science
Queensborough Community College of The City University of New York
09.2003 - 06.2005