Summary
Overview
Work History
Education
Skills
Personal Time Off
Personal time off
Timeline
Generic

Lisa Donlon

Palmer,AK

Summary

Highly motivated CSA with a proven track record of providing exceptional customer service, utilizing up-selling techniques to exceed daily sales targets. Skilled in cash handling and POS transactions, with experience in maintaining organized merchandise displays. Possesses strong attention to detail and excellent communication skills, with experience working collaboratively in a team environment. Possess experience working with children and have experience with photography and photo editing.

Overview

30
30
years of professional experience

Work History

CSA - Customer Service Associate

Lowe's Home Improvement
05.2024 - Current

Tool Department

  • Provided exceptional customer service by greeting and assisting customers
  • Assisted customers with product selection, providing detailed information about features, benefits, and pricing
  • Worked together with team to reach daily sales goals by utilizing strong communication skills.
  • Organized merchandise displays to attract customers' attention and promote sales opportunities

Cashier and U Scan

  • Efficiently handled various forms of payment at the point of sale.
  • Processed transactions with precision, maintaining accuracy in pricing and discount application.

Cashier

Bishop's Attic
05.2022 - 08.2022
  • Handled returns processing according to company policies and procedures
  • Handled POS transactions with efficiency while assisting customers.
  • Kept sales floor clean and well-organized.

Painter

Ryerson Unlimited-Bogue
04.2021 - 07.2021
  • Utilized various painting techniques to achieve desired finishes and effects
  • Demonstrated extensive product knowledge to assist customers in making informed purchasing decisions
  • Applied color theory principles in selecting paint palettes to enhance visual appeal

Camp Counselor

YMCA
10.2007 - 10.2010
  • Provided guidance and support to campers in developing social skills, conflict resolution, and teamwork
  • Collaborated with fellow counselors to create a positive camp environment through effective communication and teamwork
  • Managed camper behavior by enforcing rules consistently while maintaining a supportive atmosphere

Noon Duty

Anchorage School District
09.2006 - 10.2010

Noon Duty

  • Supervised students during recess activities ensuring a safe and enjoyable environment
  • Enforced safety procedures to prevent accidents and promote well-being among students
  • Managed playground supervision to ensure student safety and adherence to school rules

Sub Clerical -

  • Maintained accurate and organized filing system for important documents, ensuring easy retrieval and efficient record-keeping
  • Managed incoming calls and emails professionally and promptly, directing inquiries to appropriate personnel or providing necessary information
  • Maintained accurate inventory records for office supplies ensuring timely reordering when necessary

Customer Service

Fred Meyer
07.2008 - 03.2009

Customer service desk

  • Provided exceptional customer service by promptly addressing inquiries, resolving issues, and ensuring customer satisfaction
  • Maintained a high level of product knowledge to effectively help customers with their questions and concerns

U-Scan/Cashier

  • Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments
  • Ensured cleanliness and organization of the checkout area, including bagging items properly and restocking supplies as needed

File Maintenance Back Up

  • Process incoming email, sign and sort store mail
  • Used Excel and Word to input price adjustments, employee requests and absences, check employee info for Time and Attendance Office
  • Maintained an updated filing system, categorizing documents according to established protocols

Greenhouse Worker

P & M Garden Services
06.2007 - 09.2007
  • Oversaw the care and growth of numerous plants within a controlled setting.
  • Executed pruning tasks to eliminate unhealthy plant areas, increasing aesthetic value.
  • Sustained cleanliness and organized environment within the greenhouse.

Photographer

Lasting Impressions
08.1995 - 07.1998
  • Captured high-quality images for various clients, including weddings, events, and portraits
  • Maintained clear and effective communication with clients to ensure their vision was understood and executed
  • Applied photo editing skills to enhance images and achieve desired effects

Photo Lab Manager

Winn-Dixie
07.1995 - 02.1998
  • Managed and supervised daily lab operations, ensuring adherence to safety protocols and quality standards
  • Oversaw inventory management, including ordering and restocking of supplies, equipment maintenance, and calibration
  • Resolved customer complaints in a professional manner, finding appropriate solutions to ensure customer loyalty

Education

College Degree - Automotive Technology

Greenville Technical College
Greenville, SC

Skills

  • Experience with Children
  • POS (10 years)
  • Customer service (10 years)
  • Growing experience (3 years)
  • Microsoft Office
  • Experience Working With Students

Personal Time Off

  • November 2010 to April 2021
  • Time off to help my children and I cope with the loss of their father and my husband

Personal time off

  • August 1998 to May 2007
  • Took time off to raise my 3 boys

Timeline

CSA - Customer Service Associate

Lowe's Home Improvement
05.2024 - Current

Cashier

Bishop's Attic
05.2022 - 08.2022

Painter

Ryerson Unlimited-Bogue
04.2021 - 07.2021

Customer Service

Fred Meyer
07.2008 - 03.2009

Camp Counselor

YMCA
10.2007 - 10.2010

Greenhouse Worker

P & M Garden Services
06.2007 - 09.2007

Noon Duty

Anchorage School District
09.2006 - 10.2010

Photographer

Lasting Impressions
08.1995 - 07.1998

Photo Lab Manager

Winn-Dixie
07.1995 - 02.1998

College Degree - Automotive Technology

Greenville Technical College
Lisa Donlon