Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lisa Douglas

San Jose,US

Summary

Sales professional with over a decade of expertise in retail and customer service, leveraging innovative merchandising strategies and upselling techniques to consistently surpass sales targets. Demonstrates strong analytical skills in optimizing inventory and enhancing product displays, resulting in improved customer engagement and sales performance.

Overview

33
33
years of professional experience

Work History

MERCHANDISER

American Greetings
09.2021 - 02.2024
  • Streamlined product display management, enhancing customer interaction
  • Collaboratively optimized inventory, notably reducing stock shortages
  • Analyzed sales data to fine-tune merchandising strategies, improving sales performance

RETAIL HEALTH ASSOCIATE

Lori's Gifts
03.2018 - 09.2020
  • Facilitated hospital-grade pump rentals, guided new parents
  • Enhanced sales through personalized customer service
  • Supervised inventory and display maintenance, updated signage
  • Encouraged team to achieve sales goals, optimized scheduling

RETAIL ASSOCIATE

Papyrus
10.2014 - 01.2018
  • Spearheaded store opening procedures, handled daily financial deposits
  • Fostered customer loyalty via exceptional product expertise
  • Optimized inventory control and store restocking
  • Amplified sales through strategic product displays
  • Elevated customer satisfaction by resolving complex merchandise inquiries

SUBSTITUTE TEACHER

SCC Office
08.2010 - 05.2014
  • Devised and executed innovative educational strategies with teaching staff
  • Built robust student support networks
  • Implemented assessment techniques, recording growth and knowledge advancements

SALES ACCOUNT MANAGER

Kielty and Dayton
07.1991 - 07.1996
  • Pioneered client-specific inventory control systems
  • Proactively analyzed customer buying patterns and market conditions to optimize sales strategies
  • Resolved customer complaints, strengthening operations and loyalty

Education

BACHELOR'S DEGREE -

Santa Clara University
Santa Clara, CA

Skills

  • Proactive
  • Verbal and written communication
  • Positive and engaging demeanor
  • Customer Service
  • Motivated team player
  • Cash handling and management
  • Key holder experience
  • Merchandising
  • Consistently meets sales goals
  • Upselling techniques
  • Reliable and punctual

Timeline

MERCHANDISER

American Greetings
09.2021 - 02.2024

RETAIL HEALTH ASSOCIATE

Lori's Gifts
03.2018 - 09.2020

RETAIL ASSOCIATE

Papyrus
10.2014 - 01.2018

SUBSTITUTE TEACHER

SCC Office
08.2010 - 05.2014

SALES ACCOUNT MANAGER

Kielty and Dayton
07.1991 - 07.1996

BACHELOR'S DEGREE -

Santa Clara University

Similar Profiles

CREATE PROFILE
Lisa Douglas