Lisa Dumont
Redwood City,CA
Summary
Dedicated employee with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
6
6
years of professional experience
Work History
Front Desk Receptionist
Block Advisors
02.2024 - 04.2024
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Streamlined office operations for improved productivity with effective organization and communication skills.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Increased guest retention by maintaining a welcoming and organized reception area.
Residential Services Coordinator
Lifemoves
03.2023 - 01.2024
- Enhanced resident satisfaction by promptly addressing concerns and implementing effective solutions.
- Streamlined service delivery for increased efficiency by regularly reviewing and updating operational procedures.
- Boosted staff morale and performance through consistent feedback, recognition, and professional development opportunities.
- Reduced resident turnover rates by fostering a positive, supportive living environment.
Assistant Store Manager
Aveda
11.2022 - 02.2023
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
- Maximized profits by negotiating better deals with vendors and reducing shrinkage through loss prevention strategies.
Cashier Team Lead
TJX Companies
10.2021 - 01.2022
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Streamlined cashier operations for improved productivity and reduced wait times.
- Mentored junior cashiers with comprehensive training and ongoing guidance, boosting team performance.
- Managed cash registers, ensuring accurate accounting and reducing discrepancies in daily reports.
Cashier
HomeDepot
07.2021 - 11.2021
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Assistant Store Manager
Dollar Tree Stores
04.2021 - 08.2021
- Delivered consistent sales growth by identifying opportunities for promotions and cross-selling products to customers.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
Cashier Assistant
Ross Stores
12.2020 - 03.2021
- Enhanced customer satisfaction by providing efficient and accurate checkout services.
- Reduced wait times for customers by quickly processing transactions and maintaining an organized work area.
- Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
- Assisted with restocking shelves and inventory management to keep the store well-stocked and appealing to customers.
Cashier
Walgreens
10.2019 - 01.2020
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Cashier Manager
Target
08.2018 - 07.2019
- Increased customer satisfaction by efficiently managing cashier transactions and addressing customer concerns.
- Streamlined checkout process for enhanced customer experience by implementing effective workflow strategies.
- Reduced cash discrepancies by consistently monitoring cash registers and conducting periodic audits.
- Improved employee retention through robust training programs and ongoing performance evaluations.
Education
High School Diploma -
Paul D.Schreiber H.S.
Port Washington, NYSuny Cortland
Cortland, NYRadiologic Technology
Wintrop University School Of Radiography
Mineola, NYAssociate of Science - Medical Assisting
Heald College
San Francisco, CA06.2015
Skills
- File Management
- Office Organization
- Office Administration
- File Organization
- Cash Handling
- Mail distribution
- Guest Relations
- Medical Imaging
- Managerial Skills
- Computer Skills
- Communication Skills
- Problem Solving Skills
- Crisis Intervention Skills
Timeline
Front Desk Receptionist
Block Advisors
02.2024 - 04.2024
Residential Services Coordinator
Lifemoves
03.2023 - 01.2024
Assistant Store Manager
Aveda
11.2022 - 02.2023
Cashier Team Lead
TJX Companies
10.2021 - 01.2022
Cashier
HomeDepot
07.2021 - 11.2021
Assistant Store Manager
Dollar Tree Stores
04.2021 - 08.2021
Cashier Assistant
Ross Stores
12.2020 - 03.2021
Cashier
Walgreens
10.2019 - 01.2020
Cashier Manager
Target
08.2018 - 07.2019
High School Diploma -
Paul D.Schreiber H.S.
Suny Cortland
Radiologic Technology
Wintrop University School Of Radiography
Associate of Science - Medical Assisting
Heald College