Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Lisa Dunn

North Port,FL

Summary

Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.

Overview

29
29
years of professional experience

Work History

Advanced CMA

Millennium Health
Port Charlotte, Florida
04.2017 - Current
  • Assisted in the training of new employees on office procedures and policies.
  • Provided support for physicians in the examination of patients by gathering medical histories, vital signs, and other relevant information.
  • Executed various clerical tasks including filing documents, photocopying records and faxing correspondence.
  • Coordinated referrals between primary care providers and specialists.
  • Utilized computer applications such as Microsoft Office Suite and specialized software programs for record keeping purposes.
  • Assisted with scheduling appointments, verifying insurance coverage and collecting co-payments.
  • Adhered to all applicable laws governing privacy rights of patients' protected health information.
  • Performed data entry into EMR system for patient demographics, clinical notes and billing information.
  • Maintained accurate documentation of patient progress notes, treatments plans, medications.
  • Managed multiple tasks simultaneously to ensure efficient workflow within a fast-paced environment.
  • Prepared and maintained patient charts and records in accordance with HIPAA regulations.
  • Processed lab requests according to established protocols and regulations.
  • Answered incoming calls from patients regarding their health care needs or concerns.
  • Educated patients on preventive care measures and treatment options available to them.
  • Measured vital signs and took medical histories to prepare patients for examination.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Cleaned and maintained medical equipment following procedures and standards.
  • Responded to patient callbacks and phone-in prescription refill requests.
  • Organized charts, documents and supplies to maintain team productivity.
  • Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
  • Collected, labeled and stored laboratory specimens properly prior to testing.
  • Changed dressings on wounds to prevent infection and check for healing.
  • Operated x-ray and electrocardiogram (EKG) to administer diagnostic tests.

Advanced CMA

Ramon Gil
Port Charlotte, FL
08.2009 - 04.2017
  • Provided support for physicians in the examination of patients by gathering medical histories, vital signs, and other relevant information.
  • Coordinated referrals between primary care providers and specialists.
  • Assisted with scheduling appointments, verifying insurance coverage and collecting co-payments.
  • Adhered to all applicable laws governing privacy rights of patients' protected health information.
  • Performed data entry into EMR system for patient demographics, clinical notes and billing information.
  • Maintained accurate documentation of patient progress notes, treatments plans, medications.
  • Managed multiple tasks simultaneously to ensure efficient workflow within a fast-paced environment.
  • Prepared and maintained patient charts and records in accordance with HIPAA regulations.
  • Processed lab requests according to established protocols and regulations.
  • Measured vital signs and took medical histories to prepare patients for examination.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Cleaned and maintained medical equipment following procedures and standards.
  • Responded to patient callbacks and phone-in prescription refill requests.
  • Organized charts, documents and supplies to maintain team productivity.
  • Administered medications under physician's supervision.

Manager

Darden Restaurants, Olive Garden
PORT CHARLOTTE, FL
05.1996 - 07.2008
  • Supervised daily restaurant operations and maintained high service standards.
  • Developed staff schedules to ensure optimal coverage during peak hours.
  • Managed inventory levels and coordinated with suppliers for timely deliveries.
  • Implemented training programs to enhance team performance and engagement.
  • Resolved customer complaints quickly and effectively to ensure satisfaction.
  • Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.

Education

Associate Degree in Nursing -

Heritage Health Career Center
Fort Myers, FL
07-2009

High School Diploma -

Badger High
Lake Geneva, WI
06-1989

Skills

  • EMR data entry
  • Vital signs measurement
  • HIPAA compliance
  • Medical instrumentation
  • Patient chart management
  • Patient relationship management
  • Phlebotomy techniques
  • Preparing specimens and samples

References

References available upon request.

Timeline

Advanced CMA

Millennium Health
04.2017 - Current

Advanced CMA

Ramon Gil
08.2009 - 04.2017

Manager

Darden Restaurants, Olive Garden
05.1996 - 07.2008

Associate Degree in Nursing -

Heritage Health Career Center

High School Diploma -

Badger High

Similar Profiles

CREATE PROFILE