Lisa Dupes
Naples,FL
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
24
24
years of professional experience
Work History
Special EducationTeacher
Collier County School District
08.1999 - Current
- Modified general education curriculum for special-needs students using various instructional techniques and technologies.
- Delivered effective and differentiated classroom instruction to range of neurodiverse students.
- Created and managed IEPs to define student learning objectives and educational strategies, in addition to applying instructional knowledge and methods to support goals.
- Instructed students with physical and cognitive disabilities.
Sales Associate
Bed Bath & Beyond
08.2013 - 08.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to build rapport and loyalty.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Education
Bachelor of Science - Elementary Education
The Ohio State University
Ohio03.1993
Bachelor of Arts - Interior Design
Bowling Green State University
Bowling Green, OH12.1984
Skills
- Exceptional customer service
- Stocking and replenishing
- Client Service
- Excellent people skills
Timeline
Sales Associate
Bed Bath & Beyond
08.2013 - 08.2023
Special EducationTeacher
Collier County School District
08.1999 - Current
Bachelor of Science - Elementary Education
The Ohio State University
Bachelor of Arts - Interior Design
Bowling Green State University
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