Lisa Duran
Pueblo,CO
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
22
22
years of professional experience
Work History
Sales Associate
Wal-Mart Supercenter
Pueblo, CO
09.2014 - Current
- Greeted customers and provided exceptional customer service.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Developed promotional strategies to increase sales volume.
- Conducted inventories on a regular basis to track stock levels.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Cashier
Wal-Mart Supercenter
Pueblo, CO
09.2014 - 09.2024
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Balanced daily transactions on a computerized point-of-sale system.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Dept Manager
Wal-Mart Supercenter
Pueblo, CO
07.2020 - 09.2020
- Maintained up-to-date records of inventory levels for efficient ordering and stocking purposes.
- Collaborated with other departments to ensure smooth flow of operations across multiple teams.
- Identified training needs among staff members and organized relevant workshops accordingly.
- Handled shift overstock, restocking and inventory control.
- Worked closely with sales associates to complete tasks.
- Supported shrinkage and safety awareness, reviewed sales and inventory data, identified trends and prepared reports for management.
- Exercised discretion and judgment in managing fast-paced environment adapting to change with sense of urgency.
Money Center Associate
Wal-Mart Supercenter
Pu, CO
03.2017 - 05.2018
- Performed daily balancing of cash drawer and money center operations.
- Assisted customers with check cashing, bill payment, and money orders.
- Resolved customer complaints in a timely manner.
- Verified customer identification documents according to established guidelines.
- Utilized computer software programs to process transactions accurately.
- Analyzed financial data to identify discrepancies or potential fraud activities.
- Followed all applicable laws and regulations related to Money Center services.
- Adhered to organizational protocols when handling confidential information.
Shift Supervisor
Dennys Restaurant
Raton, NM
05.2002 - 08.2014
- Provided on-the-job training to new staff members.
- Ensured all safety and sanitation regulations were met throughout the shift.
- Conducted weekly inventory of supplies, equipment, and food items.
- Maintained accurate records of daily transactions and deposits.
- Created work schedules for staff while adhering to labor laws and budget constraints.
- Communicated clearly with employees regarding job duties, expectations, and policies.
- Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
- Served as a role model for other employees by demonstrating professional behavior at all times.
- Completed opening and closing duties to facilitate business operations.
Shift Manager
The Wilson Corporaton
Raton, NM
07.2004 - 07.2009
- Developed and maintained positive working relationships with staff, customers, and vendors.
- Maintained inventory levels by monitoring stockroom orders and restocking shelves as needed.
- Ensured completion of all opening and closing duties were completed accurately according to established guidelines.
- Reported employee behavioral issues, losses and customer complaints to upper-level management.
- Inspected work areas regularly for cleanliness and organization standards.
- Managed daily cash intake by counting out registers and preparing end of shift deposits.
Education
High School Diploma -
Maxwell High School
Maxwell, NM05-2001
Skills
- Verbal and written communication
- Customer and client relations
- Time Management
- Supply Management
- Multi-line telephone operation
- Schedule Management
- 10 Key
- Typing approx 40wpm
- Copy/ Fax
- Microsoft Word
Timeline
Dept Manager
Wal-Mart Supercenter
07.2020 - 09.2020
Money Center Associate
Wal-Mart Supercenter
03.2017 - 05.2018
Sales Associate
Wal-Mart Supercenter
09.2014 - Current
Cashier
Wal-Mart Supercenter
09.2014 - 09.2024
Shift Manager
The Wilson Corporaton
07.2004 - 07.2009
Shift Supervisor
Dennys Restaurant
05.2002 - 08.2014
High School Diploma -
Maxwell High School
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