Lisa Dykes Dykes
Virginia Beach,VA
Summary
With over 31 years of dental experience, I have a depth of knowledge regarding dental materials, applications, and practical use. Excel at managing time, adaptable, good at managing people, Excellent communication skills, quick to learn new systems and technology, and self motivated.
I work well in a team environment and I am looking forward to contributing to a team to meet and exceed goals put forth by management and team. I am always striving to learn more to become a better asset and team member.
Overview
28
28
years of professional experience
1
1
Certification
Work History
CEREC Trainer
Self-employed
08.2016 - Current
- Instructed dental auxiliary staff on intra-oral scanning techniques, tissue management, case selection, design, and finishing dental restorations.
- Use of hands-on instruction for intra-oral scanning procedures.
- Instructing time management for digital procedures
- Working with Dentists to produce more advanced dental restorations such as dental implant crowns, veneers, etc..
- Speaking at CEREC study clubs using Power Point to review CEREC digital flow.
- Travel to office in Virginia and NE North Carolina to facilitate training for staff members.
- Teaching iTero scanner and techniques.
- Conducted comprehensive needs assessments to identify gaps in knowledge and skills, informing future program development.
- Built and maintained professional relationships with vendors and suppliers.
Lead Dental Assistant
The Art Of Dentistry
08.1996 - Current
- Explained treatment procedures and instructed patients on home care guidelines.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Developed strong relationships with patients, fostering a welcoming environment that encouraged return visits.
- Mentored junior dental assistants, sharing valuable knowledge to strengthen the overall quality of the team''s performance.
- Reduced wait times by effectively managing exam room turnover between appointments, minimizing downtime for both staff members and patients alike.
- Increased patient satisfaction rates through excellent customer service skills when addressing concerns or resolving issues promptly.
- Participated in ongoing professional development opportunities, staying current on best practices within the field of dentistry.
- Collaborated with other dental professionals to formulate comprehensive treatment plans for complex cases.
- Coordinated continuing education courses for colleagues within the practice, further enhancing the clinical skills of each team member.
Education
No Degree - Expanded Functions for Dental Auxiliary
1994
No Degree - Dental Radiology
1993
High School Diploma -
06.1992
Skills
- Planning and coordination
- Public speaking
- Creative problem solving
- Group and individual instruction
- Training needs analysis
- Interpersonal communication
- Subject matter expertise
- Presentations and demonstrations
- Attention to detail
- Clear communication
- Relationship building
- Assignment delegation
Certification
- Expanded Functions Dental Assistant (EFDA) - FL Dental Board.
- Radiation Health and Safety Certification (RHS) - Dental Assisting National Board (DANB).
- Certified Dental Assistant (CDA) - Dental Assisting National Board (DANB).
Timeline
CEREC Trainer - Self-employed
08.2016 - Current
Lead Dental Assistant - The Art Of Dentistry
08.1996 - Current
University of Florida College of Dentistry - No Degree, Expanded Functions for Dental Auxiliary
Palm Beach State College - No Degree, Dental Radiology
John I Leonard High School - High School Diploma,
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