Summary
Overview
Work History
Education
Skills
Timeline
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Lisa Dyson

Personal Aide
Waterloo,NY

Summary

  • Dynamic professional with a proven track record at Private home care as well as individualized instruction. Skilled in problem-solving and organization.

Overview

2026
2026
years of professional experience

Work History

Private Tutor

Martinez's
  • Empowered students with essential study skills such as note-taking, test preparation strategies, and effective research methods.
  • Adapted tutoring approach based on each student''s progress, ensuring continuous growth in knowledge and skills.
  • Provided targeted support in specific subject areas where students struggled the most, enhancing overall academic success.
  • Bolstered student confidence by providing constructive feedback and celebrating academic achievements.
  • Used flashcards and other techniques to test and improve memory through practiced information retrieval.
  • Assisted students in developing study skills and strategies.

Waitress

Connie's Diner
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Checked guests' identification before serving alcoholic beverages.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Processed orders and sent to kitchen employees for preparation.
  • Answered customers' questions, recommended items, and recorded order information.
  • Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
  • Used cash registers and credit card machines to cash out customers.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.

Receptionist

American Red Cross
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Responded to inquiries from callers seeking information.
  • Resolved customer problems and complaints.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Corresponded with clients through email, telephone, or postal mail.
  • Maintained confidentiality of information regarding clients and company.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.

Owner

Cayuga Lake Diner
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Interacted well with customers to build connections and nurture relationships.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Assisted in recruiting, hiring and training of team members.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.

Owner

Cayuga Lake Bait and Tackle

Private Caregiver

Noone's
01.2024 - 03.2025
  • Maintained clean, safe, and well-organized patient environment.
  • Monitored vital signs and reported any abnormalities to healthcare providers promptly.
  • Improved patient nutrition by preparing healthy meals tailored to dietary restrictions and preferences.
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Managed patient medications, ensuring accurate dosages and timely administration.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Documented vitals, behaviors, and medications in client medical records.
  • Maintained a safe and clean environment, reducing the risk of infection or injury.
  • Provided emotional support and companionship to patients.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Promoted client independence through encouragement and assistance in self-care tasks when appropriate.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
  • Assisted clients with daily living activities for improved quality of life.

Private Caregiver

Goodell's
06.2022 - 02.2024
  • Transported patients via wheelchair to and from rehabilitation and daily activities.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Enhanced patient comfort by providing compassionate and attentive personal care.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Assisted with personal hygiene tasks such as bathing, grooming, and dressing for enhanced selfesteem.
  • Maintained detailed records of daily activities, observations, incidents, medication intake-allowing for effective communication among healthcare team members.
  • Facilitated patient mobility by assisting with transfers, ambulation, and exercises as prescribed by therapists.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Assisted with daily living activities, running errands, and household chores.
  • Replaced bandages, dressings, and binders to care for wounds and encourage healing.
  • Provided emotional support and companionship to patients, promoting overall wellbeing.
  • Maintained clean, safe, and well-organized patient environment.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Maintained a safe and clean environment, reducing the risk of infection or injury.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Promoted client independence through encouragement and assistance in self-care tasks when appropriate.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
  • Assisted clients with daily living activities for improved quality of life.

Education

Diploma - Business Education

Waterloo High School
Waterloo, NY

Skills

Problem-solving skills

Timeline

Private Caregiver

Noone's
01.2024 - 03.2025

Private Caregiver

Goodell's
06.2022 - 02.2024

Private Tutor

Martinez's

Waitress

Connie's Diner

Receptionist

American Red Cross

Owner

Cayuga Lake Diner

Owner

Cayuga Lake Bait and Tackle

Diploma - Business Education

Waterloo High School
Lisa DysonPersonal Aide