Lisa Earls
Batesville,Arkansas
Summary
With a proven track record at Arkansas Rehabilitation Services, I excel in vocational planning and fostering rehabilitation support, enhancing client self-sufficiency . My empathetic approach and strong vocational training skills have successfully guided numerous clients towards long-term workforce success, demonstrating my commitment to impactful rehabilitation services.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Interim Manager
Arkansas Rehabilitation Services
10.2024 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cross-trained existing employees to maximize team agility and performance.
Certified Vocational Rehabilitation Counselor
Arkansas Rehabilitation Services
03.2011 - Current
- Assisted individuals with addressing disabilities and developing career plans.
- Promoted development of interviewing, resume writing and etiquette skills.
- Administered preliminary and comprehensive vocational assessments.
- Coordinated community resources and secured referrals.
- Advocated for reasonable accommodations, supporting clients in overcoming workplace barriers.
- Implemented evidence-based practices in counseling sessions, fostering growth and positive change in clients'' lives.
- Developed strong rapport with clients by demonstrating empathy and understanding of their unique challenges.
- Conducted labor market research to better inform clients of potential career opportunities..
- Supported clients during both pre-employment preparation and post-placement adjustment periods for long-term success in the workforce.
- Provided guidance on job-search strategies, resulting in successful employment for numerous clients.
- Participated in continuing education opportunities to stay current on industry trends and emerging research findings.
- Mentored new counselors within the agency, sharing expertise and assisting with their professional development.
- Maintained thorough case documentation, ensuring accurate records and efficient service delivery.
- Managed caseloads efficiently while adhering to ethical guidelines and maintaining high-quality service standards.
- Enhanced client self-sufficiency by developing personalized vocational rehabilitation plans.
- Monitored client progress through regular follow-up meetings, adjusting plans as needed for optimal success.
Child Abuse Investigator
Arkansas State Police
12.1998 - 03.2011
- Interviewed children, members of families, medical personnel and law enforcement to gain valuable information for each case.
- Conducted in-depth assessments to determine if children were safe from harm and abuse at home.
- Documented all relevant information by filling out forms and completing case reports.
- Devised and implemented safety plans for children suspected as victims of abuse or neglect.
- Remained objective in handling each case, especially when children and families were in high-stress situations.
- Assessed each child's unique needs and coordinated delivery of appropriate services and resources.
- Worked with clients to improve life choices and maximize benefits of programs.
- Detailed program operations and participant activities with comprehensive recordkeeping.
- Educated potential participants on available services and processes to engage in program.
Family Services Worker
Arkansas Department Of Human Services
02.1992 - 03.1998
- Completed home welfare checks to align with state and program guidelines.
- Organized activities for birth parents and in-home support counselors.
- Collaborated with community program leaders and advocates to make resources accessible to those in need.
- Reported child abuse in accordance with legal standards of mandatory reporters.
- Developed rapport to create safe and trusting environment for care.
- Planned, promoted and managed parent workshops on assisting children in attaining academic success.
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
- Interviewed individuals and families to assess needs and provide informational resources.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
Education
Master of Science - Vocational Rehabilitation Counseling
SUNY At Buffalo
Buffalo, NY05.2015
Bachelor of Arts - Psychology
Philander Smith College
Little Rock, AR05.1986
Skills
- Vocational planning
- Rehabilitation support
- Rehabilitation techniques
- Vocational Education
- Rehabilitation plans
- Rehabilitation services
- Rehabilitation focus
- Vocational training
Affiliations
- Member, [Professional Organization Name], [Year] to Current
Certification
- Society for Human Resource Management (SHRM) certification
Timeline
Interim Manager
Arkansas Rehabilitation Services
10.2024 - Current
Certified Vocational Rehabilitation Counselor
Arkansas Rehabilitation Services
03.2011 - Current
Child Abuse Investigator
Arkansas State Police
12.1998 - 03.2011
Family Services Worker
Arkansas Department Of Human Services
02.1992 - 03.1998
- Society for Human Resource Management (SHRM) certification
Master of Science - Vocational Rehabilitation Counseling
SUNY At Buffalo
Bachelor of Arts - Psychology
Philander Smith College
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