Lisa Elder
Chicago,IL
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Lead Housing Specialist
NYAP/FDDP
12.2022 - Current
- Assessed applications for eligibility and determined appropriate levels of assistance.
- Reviewed financial information to determine affordability for potential applicants.
- Verified assets and income for applicants.
- Prepared reports detailing program performance metrics for upper management review.
- Monitored compliance with applicable laws, regulations and procedures governing housing assistance programs.
Administrative Assistant
NYAP/TVH
04.2022 - 09.2022
- Correspond with caseworkers to provide transportation and supervision on family re-unification visits
- Assured parents of the gravity of non-compliance, reviewed summary notes of visit to identify any irregularities, and effectively resolved issues.
Childcare Provider
LE childcare
01.2019 - 01.2024
- Provide mental and physical tutelage to growing minds (6wks-10yrs old)
- Prepare nutritional meals/snacks, and assist with homework
- Construct activities around learning primary letters, words, numbers and colors in both English and Spanish.
Education
Masters - Clinical Mental Health Counseling
Chicago State University
05-2024
Skills
- Client Advocacy
- Case Management
- Relationship Building
- Progress evaluations understanding
- Therapy and counseling
- Interpersonal Skills
- Compliance Monitoring
- Program Planning
- Needs Assessment
- Adaptability
- Teamwork and Collaboration
Certification
- SOARS
- IM+CANS
- CPR
References
References available upon request.
Timeline
Lead Housing Specialist
NYAP/FDDP
12.2022 - Current
Administrative Assistant
NYAP/TVH
04.2022 - 09.2022
Childcare Provider
LE childcare
01.2019 - 01.2024
Masters - Clinical Mental Health Counseling
Chicago State University
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