Summary
Overview
Work History
Skills
Timeline
Generic

Lisa Ellis

2805 SW Ables Drive,AR

Summary

E-commerce executive with 30 years of experience in driving strategic direction and operational excellence in both brick-and-mortar and online sales. Proven ability to enhance revenue growth and market innovation through effective leadership and cross-functional collaboration. Currently leading a team of 20 at Walmart.com, focusing on delivering superior digital customer experiences and implementing agile solutions. Expertise in business development, coaching, and empowering teams to achieve significant results in dynamic environments.

Overview

24
24
years of professional experience

Work History

Director of Business Operations

Walmart
Bentonville, AR
12.2021 - Current
  • Resolved site transactability challenges to ensure seamless eCommerce operations.
  • Spearheaded the development and launch of the item health processes, resulting in a $30M GMV monthly impact.
  • Led a 20-member support team, managing 700+ events in FY25, while driving a 240% expansion in item counts.
  • Fostered cross-functional collaboration to address event and daily transactability issues, implementing automation solutions for efficiency.

Associate Director of Business Operations

Walmart
05.2021 - 12.2021
  • Created a proactive event item health approach across all SBUs.
  • Took a leading role in event execution and list management.
  • Enhanced site experience for over 3M items by driving improvements in the variant Tiger workstream through cross-functional collaboration.

Senior Business Operations Manager

Walmart
07.2020 - 04.2021

Developed support processes to ensure seamless eCommerce and merchandising operations.

  • Established robust support frameworks to address daily site and merchandising opportunities.
  • Supported the Cross-Site team in executing annual events.
  • Collaborated cross-functionally to facilitate the rollout of Glass, Walmart’s new eCommerce platform.

Senior Partnership Manager, Food and Consumables

Walmart
02.2019 - 07.2020

Led initiatives to optimize category performance and drive revenue growth across Food and Consumables.

  • Directed the Have It Initiative for Health, Beauty, and Wellness by onboarding new vendors, optimizing site performance, and streamlining item setup processes.
  • Analyzed industry trends, seasonality, and data to offer the best assortment to Walmart.com customers.
  • Identified opportunities to grow department revenue by analyzing top sellers and increasing SKU counts by 26%.
  • Established a trapped inventory process, contributing to $5M GMV monthly, and decreasing overstocks by $20M the first year.
  • Led the Marketplace contractor team for Health and Beauty, managing seller onboarding, promotional events, and item setup, resulting in a 15% assortment growth.

Buyer Vendor Acquisition (Pets, Beauty, Health

Walmart
05.2016 - 01.2019

Drove vendor acquisition efforts to improve assortment and increase department revenue across Pets, Beauty, and Grocery.

  • Built relationships with existing and new vendors, identifying opportunities to expand the assortment.
  • Successfully onboarded new vendors, guiding them through the setup process.
  • Analyzed current and competitor data to identify top-performing brands and seasonal trends, offering customers an optimal product assortment.

Vendor Acquisition Manager – Walmart Contractor

Kutir Corporation
09.2015 - 05.2016
  • Identify and onboard new vendors to grow the Food and Consumables eCommerce assortment.

Retail Coverage Merchandiser

Mosaic Sales Solutions
02.2014 - 09.2015

Responsible for retail sales merchandising.

  • Set modular schematics, and check modular integrity in stores.
  • Help store Drive sales with point-of-purchase materials and special product displays.

Merchandising Manager Origin.com

Electronic Arts
03.2013 - 05.2013

Responsible for driving revenue through site merchandising, promotions, experimentation, and personalization, and optimized content management for the EA North America eCommerce site.

  • Site merchandising – pricing and placement to maximize conversion and revenue.
  • Marketing and promotional campaigns on the site should be conducted according to business priorities.
  • Interfacing retail sales and label marketing teams to align promotions.

Category Manager - Books, Movies, Music, Magazines

Overstock
07.2010 - 01.2013
  • Managed and merchandised five e-commerce stores and their subcategories.
  • Collaborated with top distributors, including Warner Home Video, Sony Pictures, Disney, Scholastic, and others, to develop purchasing forecasts and marketing programs.
  • Led merchandising efforts for entertainment stores, including weekly email campaigns, promotional pages, and specialty stores.
  • Oversaw and maintained accurate content for 750,000 SKUs, coordinating with content providers to ensure proper titles, categories, and visuals, using HTML coding.
  • Negotiated product costs and marketing development funds (MDF) with vendors to optimize profitability.
  • Developed and implemented forecasting models to manage seasonality, new releases, and promotional programs effectively.

Director of Retail Sales

Game Crazy
10.2001 - 06.2010
  • Directed strategic purchasing for retail games across 720 Game Crazy stores and 1,100 Game Zone stores in the U.S. and Canada.
  • Spearheaded company growth from $5 million to $542 million in retail revenue through targeted sales strategies.
  • Established and integrated replenishment processes, sales reporting, pre-sale tracking, and co-op procedures.
  • Conducted detailed analytics on seasonality and sales curves, driving decision-making for category and sub-category performance.
  • Managed purchasing and cash flow requirements on an annual, quarterly, and monthly basis.
  • Developed innovative marketing programs to boost pre-sales and overall retail growth, maximizing MDF resources.

Skills

  • eCommerce Operations
  • Project Management
  • End-to-End Solutions
  • Cross-functional collaboration
  • Process Optimization
  • Data Analysis

Timeline

Director of Business Operations

Walmart
12.2021 - Current

Associate Director of Business Operations

Walmart
05.2021 - 12.2021

Senior Business Operations Manager

Walmart
07.2020 - 04.2021

Senior Partnership Manager, Food and Consumables

Walmart
02.2019 - 07.2020

Buyer Vendor Acquisition (Pets, Beauty, Health

Walmart
05.2016 - 01.2019

Vendor Acquisition Manager – Walmart Contractor

Kutir Corporation
09.2015 - 05.2016

Retail Coverage Merchandiser

Mosaic Sales Solutions
02.2014 - 09.2015

Merchandising Manager Origin.com

Electronic Arts
03.2013 - 05.2013

Category Manager - Books, Movies, Music, Magazines

Overstock
07.2010 - 01.2013

Director of Retail Sales

Game Crazy
10.2001 - 06.2010
Lisa Ellis