Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Lisa Elsten

North Platte,NE

Summary

Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.

Overview

22
22
years of professional experience

Work History

Office Manger

Great Plains Oral Surgery And Implant Center
06.2001 - Current
  • Maintained computer and physical filing systems.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
  • Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
  • Managed office operations while scheduling appointments for department managers.
  • Coached new hires on company processes while managing employees to achieve maximum production.
  • Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
  • Coordinated special projects and managed schedules.
  • Compared vendor prices and negotiated for optimal savings.
  • Evaluated employee records and productivity to complete employee evaluations.
  • Utilized client and staff feedback to maintain customer partnerships and increase revenue.
  • Monitored and evaluated personnel performance to complete annual reviews, recommend advancement or address productivity concerns.
  • Established and developed strong administrative team by delivering ongoing coaching and motivation and fostering career advancement.
  • Oversaw quality control and productivity rates to increase revenue and production times.

Education

No Degree - Business

University of Nebraska - Lincoln
Lincoln, NE

High School Diploma -

South Sioux City Senior High
South Sioux City, NE
05.1994

Skills

  • Information Protection
  • Database Administration
  • Business Administration
  • Project Management
  • Mail Handling
  • Written Communication
  • Credit and Collections
  • Team Bonding

Timeline

Office Manger

Great Plains Oral Surgery And Implant Center
06.2001 - Current

No Degree - Business

University of Nebraska - Lincoln

High School Diploma -

South Sioux City Senior High
Lisa Elsten