Lisa Embry
Talladega,AL
Summary
Dynamic professional with a proven track record at Leadec Industrial Services, adept at enhancing employee engagement and implementing effective inventory management strategies. Recognized for developing training programs that boosted productivity and streamlined operations, while maintaining a strong focus on safety and compliance. Committed to achieving business growth through strategic planning and execution.
Focused patient care professional accustomed to prioritizing and delivering basic patient care. Offers three years of comprehensive experience in recording vital signs, collecting specimens and preparing accurate documentation. Recognized by patients for delivering five-star patient care.
Detail-oriented Certified Nursing Assistant with successful geriatric healthcare experience. Personable and compassionate with superior communication and rapport-building skills. Strong commitment to comprehensive and individualized patient care and education. Liaises with medical professionals, patients and family to provide continuous top-quality care and education.
Experienced Supervisor leads team members to complete jobs on-time. Assigns tasks, trains employees, and implements company procedures. Excellent communication and listening skills. Provides leadership and vision, driving teams to meet goals.
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Highly motivated, Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience, and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service
Overview
19
19
years of professional experience
Work History
Lead Services Line Manager
Leadec Industrial Services
07.2021 - Current
- Developed comprehensive training programs to enhance staff skills and boost productivity levels.
- Created detailed project plans to guide teams towards successful completion of complex assignments on time and within budget constraints.
- Played a pivotal role in achieving business growth targets through strategic planning and execution of initiatives.
- Implemented safety protocols that significantly reduced workplace accidents and injuries.
- Adapted quickly to changing industry trends, proactively identifying challenges, opportunities, and solutions for maintaining business success.
- Assisted with budgeting processes, ensuring accurate financial forecasting and prudent resource management decisions were made.
- Streamlined inventory control systems for enhanced accuracy and reduced waste levels.
- Devised and administered cost control initiatives saving $10,000.00.
Sales Associate
Martin's Family Clothing
07.2024 - 01.2025
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Patient Care Technician
Noland Hospital
08.2023 - 01.2025
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Recognized potential emergencies promptly, initiating appropriate action to stabilize patients until further assistance arrived.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Supported needs of ten + residents under long-term care.
- Facilitated smooth transitions between shifts by maintaining thorough documentation of patient care activities and observations.
Certified Nursing Assistant
Talladega Health And Rehab
05.2022 - 05.2023
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Supported needs of 10+ residents under long-term care.
Supervisor
Kasai North America, Inc. Talladega Plant
11.2012 - 07.2021
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
Delivery Driver
Fed Ex Ground
07.2019 - 07.2020
- Delivered packages to customer doorsteps and business offices.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
Call Representative
SJV
12.2018 - 07.2019
- Exceeded monthly targets for upselling additional services or products, contributing to overall company growth.
- Enhanced call center productivity by effectively managing high call volumes and maintaining a professional demeanor.
- Achieved service level goals by consistently meeting or exceeding key performance indicators for call quality, handle time, and availability.
- Managed escalated calls with professionalism, successfully deescalating tensions while addressing the root cause of their issues.
- Escalated complex matters to management to request information or appropriate action to resolve.
Food Process Worker
Koch's Food
05.2009 - 11.2012
- Achieved consistency in product taste and appearance by strictly adhering to company recipes and processing guidelines.
- Coordinated closely with other departments such as quality control and shipping to ensure seamless integration of functions and timely product delivery.
- Prepared ingredients for processing, ensuring accurate measurements according to recipe specifications.
- Collaborated with team members to complete daily tasks in a timely manner, contributing to overall operational success.
Hand Sander
Jim Bishop Cabinets Inc
01.2006 - 05.2009
- Improved product quality by carefully sanding surfaces to achieve smooth and even finishes.
- Developed expertise in recognizing subtle differences between wood species, enabling accurate adjustment of technique and pressure for optimal results.
- Performed regular maintenance on hand-held sanding equipment, ensuring optimal performance and extending tool lifespan.
- Maintained durable finishes on products through proper selection of appropriate grits and pressure application when hand sanding.
Education
GED -
Lincoln High School
Lincoln, Al12.2011
Skills
- Customer focus
- Motivation techniques
- Influencing skills
- Employee engagement
- Inventory management specialist
- Vital signs monitoring
- Patient services
- Blood glucose testing
- Electronic charting
- Recording vital signs
- Documenting behaviors
- Goal oriented
- Attention to detail
Timeline
Sales Associate
Martin's Family Clothing
07.2024 - 01.2025
Patient Care Technician
Noland Hospital
08.2023 - 01.2025
Certified Nursing Assistant
Talladega Health And Rehab
05.2022 - 05.2023
Lead Services Line Manager
Leadec Industrial Services
07.2021 - Current
Delivery Driver
Fed Ex Ground
07.2019 - 07.2020
Call Representative
SJV
12.2018 - 07.2019
Supervisor
Kasai North America, Inc. Talladega Plant
11.2012 - 07.2021
Food Process Worker
Koch's Food
05.2009 - 11.2012
Hand Sander
Jim Bishop Cabinets Inc
01.2006 - 05.2009
GED -
Lincoln High School
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