Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Lisa Engler

Paw Paw,MI

Summary

Skilled medical coding professional prepared to drive accuracy and efficiency in healthcare documentation. Known for strong analytical skills, attention to detail, and comprehensive knowledge of medical coding systems and regulations. Excel in team collaboration, adapting to evolving requirements, and delivering consistent results. Recognized for reliability and commitment to upholding high standards in all tasks.

Overview

28
28
years of professional experience

Work History

Physician Office Coordinator

Bronson Healthcare
08.2022 - Current
  • Served as a reliable resource for both clinical teams and administrative staff by offering expert advice on proper code selection based on diagnosis or treatment specifics provided in the documentation received.
  • Oversee supervision of clerical and clinical staff, educating on customer service, coding, and office operations while orchestrating the creation, review, and administration of standard work
  • Coordinated with other departments to address any discrepancies or issues arising from billing-related matters promptly and professionally.
  • Spearhead collaboration with practice manager and staff coordinator to guide staff, create schedules, manage payroll and personnel policy issues, and inform all office operations
  • Manage review of provider inpatient charges, field patient calls and questions related to billing, and efficiently coordinate accurate charges with practice manager, nurse practitioners, and physicians
  • Coordinated regular staff meetings to address challenges, discuss solutions, and share best practices within the team.

Certified Professional Coder

Bronson Healthcare
05.2021 - 08.2022
  • Reviewed of professional charges (inpatient and outpatient) for Pediatrics, Family Medicine, Internal Medicine, Home Health Care, Cardiovascular, Endo Vascular and Thoracic office visits and ensured inpatient surgical charges and postoperative charges were accurate
  • Utilized advanced computer skills to navigate various software programs, further enhancing the efficiency of coding processes.
  • Identified opportunities for process improvement, leading to a more efficient workflow within the coding department during weekly meetings.
  • Managed high-volume workloads effectively by prioritizing tasks according to urgency and importance while maintaining strict attention to detail.

Medical Assistant/Clinical Care Advisor

Bronson Healthcare
Kalamazoo, Michigan
10.2017 - 05.2021
  • Orchestrated symptom assessment using evidence-based protocols via Epic, interviewed new applicants with clinical supervisor, and trained all registered nurses to use Epic and focus on protocols, documentation, MyChart Rx requests, and Patient Advice
  • Provided feedback to clinical supervisor and systems director on nurse training and standard work. Assist co-workers with Epic daily and collaborate with supervisor and Epic account liaison.
  • Effectively adjusted to virtual service during Covid-19, assessing patients over the phone, scheduling patients for evaluations and testing, and scheduling Covid-19 immunizations

Medical Assistant/Lead Medical Assistant/Clinical Coordinator

Bronson Healthcare
06.1997 - 10.2017
  • Led six practices including their staff and schedules, all medical assistant duties, including ordering vaccines and supplies
  • Supplied immunization info to co-workers and providers, leading communication with the local health department and State immunization registry to order state funded vaccines and increase immunization rates
  • Epic Super User 2012-2013, and served on MyChart Subcommittee for Pediatric practices and Family Practices

Education

AD - Applied Science

Kalamazoo Valley Community College
01.1996

High School Diploma - undefined

Portage Central High School
01.1992

Skills

  • ICD-10 proficiency
  • HIPAA compliance awareness
  • CPT coding
  • Skilled in Epic navigation
  • Clinical documentation improvement

Affiliations

  • Current Member AAMA
  • Member since June 2021 AAPC
  • Member since May 2022 Kalamazoo Koders

Timeline

Physician Office Coordinator

Bronson Healthcare
08.2022 - Current

Certified Professional Coder

Bronson Healthcare
05.2021 - 08.2022

Medical Assistant/Clinical Care Advisor

Bronson Healthcare
10.2017 - 05.2021

Medical Assistant/Lead Medical Assistant/Clinical Coordinator

Bronson Healthcare
06.1997 - 10.2017

High School Diploma - undefined

Portage Central High School

AD - Applied Science

Kalamazoo Valley Community College

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