Lisa Enriquez
Piedmont,Oklahoma
Summary
Results-driven Product Manager with a proven track record of delivering projects on time and within scope. Exceptional organizational skills and a proactive approach enable effective resolution of routine and complex production challenges. Expertise in transforming average products into outstanding successes through analytical thinking and a detail-oriented mindset. Recognized for a strong work ethic, punctuality, and an unwavering commitment to achieving strategic goals.
Overview
18
18
years of professional experience
Work History
Principal Product Manager
Paycom Payroll
09.2016 - Current
- Developed and prioritized product backlog, ensuring alignment with strategic objectives.
- Collaborated with engineering to refine product features and enhance user experience based on feedback.
- Facilitated stakeholder meetings to gather requirements and ensure alignment across departments.
- Established key performance indicators to measure product success and drive continuous improvement initiatives.
- Aligned product roadmaps with business priorities, resulting in optimal resource allocation for maximum ROI.
- Presented regular updates to senior executives regarding project status, risks, opportunities, and recommendations for action steps moving forward.
- Documented user stories, specifications, and product features into detailed work order to communicate across teams and build mandatory requirements.
- Thrived in fast-paced, highly-adept team to develop and prioritize product features and build product roadmap.
Senior Tax Specialist
Paycom Payroll
01.2013 - 08.2016
- Led tax compliance initiatives, ensuring adherence to federal and state regulations.
- Reviewed complex tax returns for accuracy and completeness, minimizing audit risks.
- Analyzed legislative changes, providing insights for strategic tax planning decisions.
- Streamlined reporting processes, improving efficiency in data collection and analysis.
- Optimized internal training programs for new hires to improve productivity rates and increase overall departmental efficiency.
- Prepared and filed federal and state tax returns for individual and business clients.
Vault Clerk
Lucky Star Casino
05.2010 - 12.2012
- Adhered to dual control processes and audited cash drawers to reduce losses due to accounting errors and employee theft.
- Maintained, organized and stocked teller window areas.
- Investigated staff out-of-balance conditions and instituted corrective procedures.
- Completed reports detailing daily actions, customer services issues and notable incidents.
Bank Teller
IBC Bank
09.2009 - 05.2010
- Reconciled cash drawer and resolved discrepancies.
- Counted and packaged currency and coins.
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
- Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
- Sold and cross-sold bank products to new and existing customers.
Hard Lines Team Member
Target
06.2008 - 08.2009
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Managed efficient cash register operations, including scanning items, processing payments and issuing receipts.
- Answered customer questions about products and services, helped locate merchandise and promoted key items.
Education
Bachelor of Science - Business Administration And Management
Southwestern Oklahoma State University
Weatherford, Oklahoma, OK12-2012
High School Diploma -
Carl Albert High School
Midwest City, OK05-2008
Skills
- Product development
- Corporate Communications
- Project Management
- Product vision
- Product backlog management
- Strategic thinking
- Jira, Atlassian
- Stakeholder communications
- Stakeholder alignment
- Attention to detail
- Technical acumen
Personal Information
Title: Product Manager
Timeline
Principal Product Manager
Paycom Payroll
09.2016 - Current
Senior Tax Specialist
Paycom Payroll
01.2013 - 08.2016
Vault Clerk
Lucky Star Casino
05.2010 - 12.2012
Bank Teller
IBC Bank
09.2009 - 05.2010
Hard Lines Team Member
Target
06.2008 - 08.2009
Bachelor of Science - Business Administration And Management
Southwestern Oklahoma State University
High School Diploma -
Carl Albert High School