Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
Generic
Lisa Evanoff

Lisa Evanoff

Gig Harbor,WA

Summary

Professional with extensive experience in managing operations and providing customer service in a retail environment. Demonstrated ability to hire, train, and coach associates while adhering to company guidelines, ensuring a cohesive team dynamic. Proven track record in planning and executing events, alongside managing budgets and schedules effectively. Skills in accounting, marketing, and sales management contribute to a well-rounded capability to support the operational needs of a cremation service.

Overview

33
33
years of professional experience
1
1
Certification

Work History

Studio Manager

LifeTouch Portrait Studios
10.2013 - Current
  • Run, promote and grow portrait studio business on a daily basis.
  • Hire, train and coach associates according to company guidelines.
  • Submit studio budget and scheduling of associates.
  • Set goals and develop plans to achieve them.
  • Plan and execute studio events.
  • Photograph, enhance and present portraits.
  • Provide customer service, sell, receive, and file orders.
  • Make and confirm appointments.
  • Answer telephones.
  • Utilize proprietary company software.

Owner

The Coin Jug
Gig Harbor, Washington
06.1997 - Current
  • Design and produce custom items for home, clothing, dolls, bags, toys, and pets.
  • Buy and order supplies.
  • Invoicing and billing.
  • Marketing and advertising.
  • Accounting and banking.
  • Developed marketing strategies to attract new customers and increase engagement.
  • Implemented security measures to protect valuable inventory from theft or loss.
  • Provided direction and guidance to employees.
  • Identified new opportunities for growth, expansion, and diversification.
  • Oversaw budgeting and financial management.
  • Ensured compliance with local, state, and federal regulations.
  • Managed daily operations of business, including hiring and training staff.
  • Maintained relationships with existing clients by providing superior customer service.
  • Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
  • Promoted business on social media platforms to maximize brand identity and generate revenue.
  • Developed strategic plans to increase profitability and efficiency.
  • Created marketing campaigns to attract new customers.
  • Reviewed legal documents related to business operations.
  • Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
  • Oversaw project execution, phase progress, workmanship, and team performance to drive on-time completion of deliverables.
  • Implemented quality assurance processes to ensure product excellence.
  • Developed policies and procedures for the organization.
  • Led startup and creation of operational procedures and workflow planning.
  • Employed and managed vendors by negotiating deliverables, cost and expected quality.
  • Hosted special events to boost brand awareness and increase community engagement.
  • Collaborated with other owners on joint ventures and shared resources.
  • Enhanced operational performance by developing effective business strategies, systems and procedures.
  • Conducted performance reviews for employees on a regular basis.
  • Managed sales presentations to promote product and brand benefits.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Executed performance reviews to encourage improved productivity for team members.
  • Organized events such as trade shows and conferences.
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Analyzed market trends to identify new business opportunities.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
  • Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
  • Monitored progress by establishing plans, budgets and measuring results.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Forecasted customer demand to set prices or credit terms for goods or services.
  • Directed or coordinated financial or budget activities to fund operations and maximize investments.
  • Mitigated business risks by working closely with staff members and assessing performance.
  • Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
  • Set pricing structures according to market analytics and emerging trends.
  • Developed and implemented successful sales strategies to meet business goals.
  • Analyzed industry trends to develop competitive strategies.
  • Analyzed client business needs and assisted in determining appropriate resources and strategies.
  • Monitored performance of personnel against goals set forth by the company.
  • Hired and trained new department managers to increase team oversight and productivity.
  • Researched potential partners in order to expand services offered.
  • Created and implemented employee onboarding and training programs to promote employee retention and team collaboration.
  • Conducted market research activities and competitive analysis to facilitate implementation of aggressive company marketing strategy.
  • Ensured compliance with applicable laws and regulations related to business operations.
  • Delegated work to staff, setting priorities and goals.
  • Formed and sustained strategic relationships with clients.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Implemented successful business strategies to increase revenue and target new markets.
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
  • Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
  • Created effective business plans to focus strategic decisions on long-term objectives.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Implemented campaigns and promotions to help with developing goods and services.

Funeral director intern

Edwards Memorial Funeral Home
Lakewood, USA
09.2021 - 04.2022

Teachers Assistant

University of Hawaii at Manoa
, USA
01.1998 - 12.2002
  • Assist professors with class instruction, grade papers, assist with tutoring and mentoring students.

Assistant Manager / Hair Stylist

HairMasters Position
03.1994 - 04.1996
  • Assisted manager with day-to-day operations.
  • Styled clients hair.

Studio Retail Manager, Shift Manager and Hair Stylist

Super Cuts
05.1992 - 03.1994
  • Take inventory, order products, stocked shelves, set up retail displays, educate stylist on new products.

Education

Psychology -

Kaplan University
07.2008

Senior in Systems - Liberal Arts / Psychology/Art

University of Hawaii - Manoa
HI
12.1997

Degree in Cosmetology -

Clover Park Technical College
12.1987

High School Diploma -

Peninsula High School
Gig Harbor, WA
06.1985

Skills

  • Hair Styling
  • Retail Management
  • Event Planning
  • Teaching
  • Payroll
  • Nail Care
  • Store Management Experience
  • Recruiting
  • Management
  • Accounting
  • Sales Management
  • Cash Handling
  • Interviewing
  • Marketing
  • Shift Management
  • Research
  • Retail Sales
  • Microsoft Office
  • Makeup Application
  • Mentoring
  • Tutoring
  • Events Management
  • Assistant Manager Experience
  • Employee Orientation
  • Leadership
  • Supervising Experience
  • Sales
  • Presentation Skills
  • Conflict Management

Certification

WDL248RGD43B, 11/01/22, 12/01/30

  • First Aid/CPR
  • Licensed CANA CREDENTIAL ID. 101223908

Personal Information

  • Willing To Relocate: Anywhere
  • Work Permit: Authorized to work in the US for any employer

Timeline

Funeral director intern

Edwards Memorial Funeral Home
09.2021 - 04.2022

Studio Manager

LifeTouch Portrait Studios
10.2013 - Current

Teachers Assistant

University of Hawaii at Manoa
01.1998 - 12.2002

Owner

The Coin Jug
06.1997 - Current

Assistant Manager / Hair Stylist

HairMasters Position
03.1994 - 04.1996

Studio Retail Manager, Shift Manager and Hair Stylist

Super Cuts
05.1992 - 03.1994

Psychology -

Kaplan University

Senior in Systems - Liberal Arts / Psychology/Art

University of Hawaii - Manoa

Degree in Cosmetology -

Clover Park Technical College

High School Diploma -

Peninsula High School
Lisa Evanoff
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