Lisa Ewer
Aloha,OR
Summary
Focused Administrative leader offering 21 years of superior performance in administrative and leadership roles. Committed to delivering high-quality executive support and coordinating all internal and external operations. Well-versed in managing team performance, coordinating schedules and implementing process improvements to increase efficiency.
Overview
21
21
years of professional experience
Work History
Administrative Coordinator
Providence Health & Services
Portland, OR
02.2021 - Current
Operations Management · Multi-line Phone · Heavy Calendar Management · Inventory Management · Team Building · Technical Support · Mission Oriented · Group Dynamics · Stewardship · Self Management · Cross-team Collaboration · Conflict Management · Lean Management · Emotional Intelligence · Equipment Maintenance · Patient Care Management · Customer Outreach · Electronic Medical Record (EMR) · Healthcare environment awareness · SharePoint · Insurance and Billing · Peer Support · Microsoft Teams · Crisis Intervention Training · Microsoft Office · Centricity · Insurance Verification · Customer Experience · Conflict Resolution · Quality Assurance · Patient Care · Data Verification · Phone Etiquette · HIPAA compliant · Medical Technology · Interpersonal Communication · People Management · Office Supply Management · Concur · Kronos · Office 365 · Onboarding · eClinicalWorks · Telehealth · General Ledgers · Empathy · Adaptability · Compassion
Front Desk Coordinator
The Portland Clinic
Beaverton, OR
07.2010 - 05.2020
Multiple Department Administrative Support · Self-Management · Cross-functional Team Leadership · Epic Systems · Cadence Software · Team Building · Multi-line Phone · Safety and Infection Prevention · Group Dynamics · Conflict Management · Patient Scheduling · Health and Safety Training · Lean Management · Cross-team Collaboration · Patient Care Management · Customer Service · Customer Outreach · Electronic Medical Record (EMR) · Heavy Calendar Management · Healthcare environment awareness · Healthcare Information Technology (HIT) · Operations Management · Insurance and Billing · Peer Support · Basic Life Support (BLS) · Insurance Verification · Staff Training · Customer Experience · Conflict Resolution · Quality Assurance · Patient Care · Data Verification · Phone Etiquette · HIPAA compliant · Medical Technology · Interpersonal Communication · Mission Oriented · Office Supply Management · Kronos · Personal Health Records · Data Entry · Project Management · Complex Problem Solving
Front Office Manager
Women's Healthcare Essentials
Tigard, OR
07.2003 - 12.2004
Medical Office Management · Medical Assisting · Receptionist Duties · Medical Terminology · Self-Management · Budget and Supply Management · Patient Care · Customer Outreach · Calendar Management · HIPAA compliant · · Medical Insurance and Billing · Insurance Verification · Customer Experience · Quality Assurance · Phone Etiquette · Interpersonal Communication · Mission Oriented · Personal Health Records · General Ledgers
Education
Cosmetology License - Cosmetology Education
Phagan's School of Cosmetology
Tigard, OR12-1992
High School Diploma -
Aloha High School
Beaverton, OR06-1992
Bachelor of Science - Healthcare Management
Guild
Skills
- Professional Relationship Building and Communications
- Administrative Operations and Leadership
- Schedule And Calendar Management
- Electronic Medical Records (EMR)
- Supply Management
- HIPAA Compliance And Regulations
- Basic Life Support (BLS)
- Advanced Cardiac Life Support (ACLS)
- Office 365
Timeline
Administrative Coordinator
Providence Health & Services
02.2021 - Current
Front Desk Coordinator
The Portland Clinic
07.2010 - 05.2020
Front Office Manager
Women's Healthcare Essentials
07.2003 - 12.2004
Cosmetology License - Cosmetology Education
Phagan's School of Cosmetology
High School Diploma -
Aloha High School
Bachelor of Science - Healthcare Management
Guild