Lisa Farrell

• Managed guest communication to ensure prompt responses and positive experiences.
• Prepared accommodations by maintaining cleanliness and organizing spaces efficiently.
• Learned local regulations and best practices to enhance hosting quality and compliance.
• Coordinated check-in and check-out processes to streamline guest arrivals and departures.
• Researched pricing strategies to optimize occupancy rates while remaining competitive in the market.
• Developed relationships with local service providers for improved guest support during stays.
• Gathered guest feedback to identify areas for improvement in services offered and overall experience.
• Ensured a clean and welcoming environment by conducting thorough inspections and addressing maintenance issues in a timely manner.
• Resolved conflicts or miscommunications promptly and professionally, maintaining positive relationships with guests even in challenging situations.
• Accommodated last minute requests to address needs of guests, achieving top guest satisfaction and repeat business.
• Managed all aspects of the hosting experience, from check-in to check-out, ensuring smooth operations for each guest stay.
• Increased repeat bookings and high occupancy rates by fostering strong relationships with previous guests through excellent customer service and communication efforts.
• Monitored guest reviews closely, addressing any concerns or areas of improvement promptly to maintain high ratings consistently across multiple platforms.
• Assisted fellow Airbnb hosts in the community by sharing best practices and advice on how to improve their hosting skills and grow their businesses.

• Analyzed market trends to advise clients on pricing strategies and investment opportunities.
• Facilitated property showings and client consultations to assess needs and preferences.
• Coordinated open houses and promotional events to attract potential buyers and generate leads.
• Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
• Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
• Negotiated contracts and managed transactions, ensuring compliance with local real estate regulations.
• Collaborated with other agents to ensure timely closings and successful transactions for all parties involved.
• Provided expert advising on property values, guiding clients to make informed decisions when buying or selling homes.
• Ensured compliance with federal/state laws regulating real estate transactions.
• Assisted clients in navigating complex financial transactions, ensuring a smooth process from start to end.
• Managed contracts, reports, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
• Wrote listings detailing and professionally highlighting property features to increase sales chances.
• Prepared and presented contracts and other legal documents to clients.
• Liaison between buyers, sellers, 3rd party contractors, services to provide positive experiences for both parties.
• Followed-up escrow process, coordinated contingency removal of property inspection and maintained timely closing of escrow.

Stayed home to take care of young son who had a liver transplant and required intensive medical follow-up and support.

Skills:

• Self-motivated, with a strong sense of personal responsibility.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Strengthened communication skills through regular interactions with medical team and son's teachers to ensure his medical stability and continued educational success.
• Developed and maintained courteous and effective working relationships.
• Demonstrated strong organizational and time management skills while managing multiple medical appointments in and out of state along with strong communication with school/teachers to keep son on pace for leaning, grade promotion and graduations.

• Advising and scheduling classes for all grade level students.
• Worked with Administration and team to provide input on school-wide master schedule to select classes offered and sections needed based on student numbers.
• Administered FCAT (standardized test) prep/post planning school-wide testing.
• Worked closely with AVID coordinator and students to support program success.
• Collaborated with teachers, parents, administration to ensure student academic, social and emotional success to ensure graduation.
• Coordinated peer mediation for social/emotional/behavioral issues.
• Provided academic interventions for at-risk students.
• Assisted in Administration meetings for probation and suspension of students.

• Advised, support and guided adult and high school students on academic and technical programs: ESOL, GED, ABE and VPI options.
• Evaluated and discussed student TABE and CASAS test results for course and program placement.
• Provided career counseling to help determine student aptitude, ability and interest for appropriate career/program placement.
• Registered new and returning students for classes.
• Collaborated with faculty and staff to communicate concerns and provide solutions/options to ensure student success.

• Interviewed qualified applicants and assisted students through enrollment process.
• Guided students through admissions and financial aid process.
• Advised and guided students on career options/majors for Associates and Bachelors level degrees on-campus and online.
• Participated in open houses for new student recruitment and orientation.

POSITION: Registrar/Academic Dept.

• Assisted Dean of Academics on scheduling and student retention goals.
• Worked closely with Dean to create master schedule, building and revising available classes on school database.
• Created and revised class schedules for new and returning students.
• Reviewed high school and college transcripts for preliminary transfer credits and admission requirements.
• Consulted with students on academic options adding/dropping classes, attendance issues, degree/major changes, records/transcripts.
• Worked with teachers in tracking pre/post tests, final grades and attendance.