Office Management and Administration Professional experienced in optimizing productivity, efficiency and service across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational excellence.
Hi, I’m
Lisa Fernandez
Meraux,LA
Summary
Overview
17
years of professional experience
1
Certification
Work History
SNA Displays
Administrative Manager
07.2022 - Current
Job overview
- Complete assigned projects and track progress toward company goals and assigned budget.
- Assist the Sr. Director of HR and Administration or other assigned leadership staff with planning functions for special projects.
- Identify needs, make recommendations for and facilitate the procurements of furniture, equipment and supplies for facilities.
- Act as a liaison between internal team members as well as vendors, consultants and other service providers for special projects and company facilities.
- Coordinate client travel or company event travel as needed.
- Assist with and at times lead coordination of special events, meetings and offsite activities.
- Work with HR and local leadership to ensure proper compliance with safety and company policies at office locations.
- Assist with developing, reviewing and improving administrative systems, policies and procedures.
SNA Displays
Executive Assistant
07.2020 - Current
Job overview
- Coordinated executive communications including taking calls and responding to emails as needed.
- Maintained President's calendar by planning and scheduling meetings, conferences and travel.
- Booked business and personal travel and assisted with trip coordination.
- Various household management tasks, including but not limited to: shopping for groceries/housewares, and home organization.
- Researched and vetted quality vendors, scheduled and oversaw services.
- Developed and maintained electronic system of passwords and sensitive information.
- Created expense reports, budgets and filing systems for management team.
GYST
Executive and Personal Assistant
10.2018 - 07.2020
Job overview
- Oversaw repairs and maintenance on multiple residences.
- Heavy calendaring including scheduling of employees, service people, appointments.
- Provided assistance with disability and health insurance for client's employees.
- Arranged air travel, airport transfers, hotel and restaurant reservations.
- Maintained bookkeeping, tracked autopay, and updated billing information.
- Assisted with client's Instagram posts (using Planoly and Canva)
- Wrote SEO optimized blog posts
- Kept current master list of all service people and contractors
- Archived home videos, photos and children's art
The Heyman Family
Personal Assistant
02.2014 - 09.2017
Job overview
- Maintained current calendar for household staff.
- Coordinated with executive assistant, driver, nannies, tutors, coaches, doormen and private contractors.
- Sent out invoices, maintained bookkeeping and inventory for start-up fashion company.
- Maintained contacts and calendars; scheduled for both personal and business matters.
- Made reservations for tables at restaurants, shows, concerts, and art fairs.
- Ran personal errands and completed personal shopping and gifting on behalf of the principal; arranged concierge services as needed.
- Booked domestic and international travel, confirmed meetings and created itineraries for trips. encompassing all aspects of accommodation, meals, venues, and entertainment.
- Assisted in event planning including catering for large charity and fashion events.
- Displayed absolute discretion at handling confidential information.
The Boehm Family
Household Manager, Nanny and Tutor
09.2011 - 02.2014
Job overview
- Provided childcare for two children, a toddler and 9 year old.
- Coordinated the schedules of two children which include play dates and doctor's appointments.
- Ran errands including dry cleaning and groceries.
- Purchased gifts.
- Planned youth activities to foster intellectual and emotional development.
- Coordinated meals for all family members with focus on catering to dietary restrictions.
Perry Capital
Receptionist
07.2011 - 08.2011
Job overview
- Answered phones on a turret with 99 lines
- Took phone messages for traders
- Greeted and escorted visitors to conference rooms
The Friedman Family
Personal Assistant and Nanny
07.2010 - 06.2011
Job overview
- Oversaw the care of two children, both toddlers
- Ran household and personal errands for Mrs
- Friedman
- Assisted with domestic travel planning
Balyasny Asset Management
Receptionist
07.2010 - 11.2010
Job overview
- Answered and placed calls and took messages.
- Scheduled and prepared conference rooms for meetings.
- Ordered food for meetings.
- Obtained daily incoming mail: sorted, opened and distributed.
- Kept reception area clean and neat to give visitors positive first impression.
- Coordinated lunch orders.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
The Johnson Family
Personal Assistant
02.2006 - 07.2010
Job overview
- Assisted Mrs. Johnson in planning household calendar, booking appointments, making calls, taking messages and monitoring both incoming and outgoing mail.
- Coordinated studio visits for Mr. Johnson's art gallery.
- Managed household: paid employees, orchestrated delivery of packages and food, ran personal errands such as shopping and dry cleaning.
- Provided comprehensive care for a toddler which included scheduling play dates, escorting her to classes and events, cooking meals and organizing bedroom.
- Displayed absolute discretion at handling confidential information.
- Oversaw personal and professional calendars and coordinated appointments for future events.
Education
Hunter College
M.A from Theater Studies
2019
University Overview
Fordham University
B.A. from English, Women's Studies
2007
University Overview
GPA: 3.7, Magna Cum Laude
Skills
- Microsoft Office Suite including: Word, Excel, Outlook and PowerPoint
- Google Suite including: Sheets, Docs and Calendars
- Slack, Zoom, Abacus and Social Media
- Project Management
- Blog Posts
- Event Planning and Coordination
- Office Management
- Travel Coordination and Arrangements
- Staff Management and HR Support
- Calendar Management
- Expense Reporting
Accomplishments
Accomplishments
- Negotiated lease agreement on office space saving the company thousands of dollars in rent.
- Supervised team of 8 staff members.
- Researched, vetted and placed 10 vendors and independent contractors that went on to have long term relationships with principals.
Certification
- Successfully completed 2022 SEO Copywriting Certification Training through Success Works
Timeline
Administrative Manager
SNA Displays
07.2022 - Current
Executive Assistant
SNA Displays
07.2020 - Current
Executive and Personal Assistant
GYST
10.2018 - 07.2020
Personal Assistant
The Heyman Family
02.2014 - 09.2017
Household Manager, Nanny and Tutor
The Boehm Family
09.2011 - 02.2014
Receptionist
Perry Capital
07.2011 - 08.2011
Personal Assistant and Nanny
The Friedman Family
07.2010 - 06.2011
Receptionist
Balyasny Asset Management
07.2010 - 11.2010
Personal Assistant
The Johnson Family
02.2006 - 07.2010
Hunter College
M.A from Theater Studies
Fordham University
B.A. from English, Women's Studies
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