Summary
Skills
Overview
Work History
Education
Accomplishments
Timeline
Languages
Work Availability
Quote
BusinessDevelopmentManager
Lisa Feuer

Lisa Feuer

Arlington,VA

Summary

Experienced and talented professional looking for a new opportunity, with a vast knowledge of providing exemplary customer service. Able to offer administrative and logistical support to an organization. Organized and creative, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Skills

  • Result-oriented
  • Critical and analytical thinking
  • Problem solver
  • Microsoft, Office, and Google Suite

Overview

25
25
years of professional experience

Work History

Stock Room and Sales Assistant

Carolina Herrera Store
06.2023 - Current
  • Reception and organization of new products
  • Transfers, returns, and rotations of merchandise
  • Organization and general control of 100% storage area
  • Labeling, reclassification, and repackaging
  • Orders for collection and shipment of products
  • Report on product conflicts and file documents
  • Assistance in opening store
  • Assisted with data information.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Engaged in friendly conversation with customer to better uncover individual needs.

Personal Cook

Catering Services
01.2014 - Current
  • Coordinate and design menus following medical instructions handling food and beverages
  • Met with client and discussed preferred meals, dietary restrictions and food allergies.
  • Studied cultures and cuisines of various areas around world in effort to prepare authentic dishes.
  • Shopped at specialty grocery stores to obtain ingredients needed for food preparation.
  • Attended food-related seminars and cooking classes to stay abreast of industry trends.
  • Modified recipes to suit preferences and dietary restrictions of household.
  • Recommended menu items for new dish development, holidays and special events.
  • Planned menus that incorporated healthy, fresh food sourced from local farmers and stores.
  • Modified recipes to suit preferences and dietary restrictions of household.
  • Plan events and parties for contracted clients
  • Prepare desserts, pastries, Mediterranean and American cuisines
  • Organize personnel and trained kitchen staff team
  • Food market sells and customized food
  • Cook for special events such as birthdays, anniversaries and dinner parties.
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
  • Communicated closely with servers to fully understand special orders for customers.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Developed relationships with local suppliers to obtain freshest ingredients available.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Managed time by organizing and prioritizing kitchen duties for food preparation process.

Kitchen Coordinator

Stone Crest Arts INC
11.2014 - 11.2017
  • Coordinated food and beverage and designed menus following medical instructions
  • Prepared American, Asian, Italian, and recipes following special dietary needs
  • Organized personnel and trained team of kitchen staff.
  • Checked and tested foods to verify quality and temperature.
  • Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
  • Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Developed kitchen staff through training, disciplinary action, and performance reviews.
  • Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Developed and implemented kitchen policies and procedures to establish clear guidelines for kitchen operations and comply with regulations.
  • Reviewed and analyzed kitchen performance to verify gaps and observe continuous improvement.
  • Created and deployed successful strategies to boost restaurant performance, streamline food prep processes, and reduce waste by at least 30%.
  • Calculated prices of ingredients to monitor food costs and control expenses.
  • Developed and maintained professional relationships with suppliers to acquire high-quality ingredients and products with reasonable prices.
  • Designed and maintained menus to offer variety of high quality and consistency of dishes.
  • Trained new hires in food handling and safety protocols to boost knowledge and performance.
  • Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
  • Monitored food inventory and supplies to prevent waste.
  • Monitored food preparation, production, and plating for quality control.
  • Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
  • Directed food preparation and cooking activities to meet health and safety standards.
  • Supervised food presentation and plating to enhance visual appeal.
  • Maximized team productivity by expertly delegating tasks to kitchen staff.
  • Controlled food costs and managed inventory.
  • Planned routine upkeep of kitchen equipment and facilities for safe and efficient operations.
  • Planned and executed promotions and special events in close collaboration with management.
  • Directed activities of team of skilled kitchen workers preparing and serving meals.

Dietary Assistant

Independent Contractors
10.2008 - 05.2013
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Assessed nutrition needs to determine best intervention and care.
  • Developed nutrition-related policies and procedures to facilitate compliance with regulatory standards.
  • Developed nutrition plans addressing individual patient diabetes and food allergies.
  • Assessed calories, sodium, sugar, and other nutrition data to oversee patients' diets.
  • Evaluated and revised menus to incorporate variety and meet evolving needs and preferences.
  • Provided nutritional counseling to patients and families to improve overall health and wellbeing.
  • Assisted with developing and implementing budget and resource allocation plans to promote cost-effectiveness and efficiency.
  • Monitored food safety and sanitation standards in food service areas.
  • Monitored quality control procedures to guarantee preparation and delivery of healthy menu choices.
  • Developed and maintained accurate nutrition records and databases.
  • Preserved inventory of nutrition-related supplies and equipment.
  • Educated patients and families on nutrition management.
  • Coordinated and monitored purchases, preparation and delivery of meals for patients and families.
  • Provided nutrition education and counseling to patients and families.
  • Directed and evaluated kitchen and food service staff.
  • Participated in nutrition research projects and programs.

Delicatessen — Administrative Assistant

Colombia
06.2000 - 09.2001
  • Managed 50% of sales and audits and completed business orders
  • Controlled inventory and trained kitchen assistants with organizing sales
  • Directed staff scheduling and handled last-minute requests.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Executed recorded calls, delivered messages to staff, and greeted visitors.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
  • Created and maintained databases to track and record customer data.
  • Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Scheduled office meetings and client appointments for staff teams.
  • Assisted development and implementation of new administrative procedures.
  • Processed customer orders accurately and within agreed timeframes to meet service standards.
  • Negotiated contracts with vendors and suppliers for office supplies, equipment and services.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed phone and email correspondence and handled 100% incoming and outgoing mail and faxes.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Established administrative work procedures to track staff's daily tasks.
  • Liaised between clients and vendors and maintained effective lines of communication.
  • Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels

Assistant Coordinator

Wyndham Hotel, Aruba
09.1998 - 01.1999
  • Reported to supervisor and received orders for catered events
  • Coordinated event location and table service along with special event team.
  • Worked with supervisor to assess needs and determine best courses of action.
  • Organized and prepared 80% of daily activities and restocked materials and snacks for facility.
  • Gathered and organized materials to support operations.
  • Inventoried and ordered office supplies to maintain availability of products.
  • Handled incoming and outgoing shipping and receiving activities.

Education

Certification - Culinary Arts

Carlos Rosario
Washington, DC
06.2021

Certification - Foods, Nutrition, And Wellness Studies

Nutrition And Wellness
México, DF
06.2011

No Degree - Psychology

Universidad Del Norte
Barranquilla, Colombia
06.2005

Accomplishments

  • Servsuccess
  • Food Service Operation FSO
  • Baking and Pastry
  • Fundamentals of Culinary Arts
  • International Cuisine
  • Servsafe Covid
  • Servsafe Sexual Harassment
  • Servsafe Bias
  • Servsafe Alcohol
  • Farmers Market

Timeline

Stock Room and Sales Assistant

Carolina Herrera Store
06.2023 - Current

Kitchen Coordinator

Stone Crest Arts INC
11.2014 - 11.2017

Personal Cook

Catering Services
01.2014 - Current

Dietary Assistant

Independent Contractors
10.2008 - 05.2013

Delicatessen — Administrative Assistant

Colombia
06.2000 - 09.2001

Assistant Coordinator

Wyndham Hotel, Aruba
09.1998 - 01.1999

Certification - Culinary Arts

Carlos Rosario

Certification - Foods, Nutrition, And Wellness Studies

Nutrition And Wellness

No Degree - Psychology

Universidad Del Norte

Languages

English
Full Professional
Spanish
Native or Bilingual

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Each problem that I solved became a rule, which served afterwards to solve other problems.
Rene Descartes

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