Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lisa Fickel

Shawano

Summary

Dynamic professional with a strong background in behavior management and customer engagement, Proven ability to build relationships and facilitate successful transactions, leveraging keen attention to detail and effective communication skills to achieve outstanding results in diverse environments.

Overview

27
27
years of professional experience

Work History

Paraprofessional

Shawano School District
Shawano
08.2024 - Current

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  • Applied positive reinforcement to redirect negative behaviors.
  • Supplied one-on-one attention to each student during group activities.
  • Attended professional development workshops related to job responsibilities.
  • Supervised students in classrooms, halls, cafeterias, gymnasiums and field trips.
  • Provided guidance to students in the classroom setting.

Realtor

RE/MAX North Winds Realty
Shawano
03.2014 - 03.2025
  • Maintained accurate records of all transactions from start to finish using specialized software programs.
  • Conducted open houses and showings of properties to prospective buyers.
  • Facilitated closing processes between lender, mortgage companies, buyers and sellers.
  • Accompanied buyers during property inspections.
  • Promoted property sales through advertisements, open houses and participation in multiple listing services.
  • Researched and determined competitive market price.
  • Showed residential properties and explained features, value and benefits of available homes.
  • Developed relationships with vendors who could provide services related to the purchase or sale of real estate.
  • Responded promptly to customer inquiries via phone or email regarding available properties.

Desk Clerk

Apple Creek YMCA
Appleton
04.2013 - 08.2014
  • Greeted Daily customers and guests.
  • Collected deposits, fees, and payments.
  • Operated communication equipment.
  • Maintained a clean work environment.
  • Managed opening and closing the facility.

Family Readiness Group Volunteer

Wisconsin Army National Guard
Stevens Point
09.2008 - 03.2013
  • Assisted Soldier's and families before, during, and after deployments.
  • Organized family events before, during, and after deployments.
  • Lead a group of Volunteers.
  • Obtained documents, certificates, and approvals from local, state, and federal agencies.
  • Received awards and recognition for work done to help the Army National Guard.

Sales Clerk

Industrial Systems Associates
Little Chute
07.1998 - 06.2002
  • Completed all sales and service documentation for business records.
  • Greeted customers via phone or in person to assist with questions, concerns, and complete sales.
  • Knowledge of computer data entry for opening and closing.
  • Worked here until this company closed and then became a stay at home mom for 12 years.

Education

High School Diploma -

Kimberly High School
Kimberly
06-1997

Skills

  • Behavior management
  • Student supervision
  • Classroom assistance
  • Record keeping
  • Activity planning
  • Communication skills
  • Conflict resolution
  • Customer engagement
  • Data entry
  • Event organization
  • Relationship building
  • Market analysis
  • Negotiation strategies
  • Customer service
  • Attention to detail
  • Networking skills
  • Digital marketing
  • Multitasking capacity
  • Active listening

Timeline

Paraprofessional

Shawano School District
08.2024 - Current

Realtor

RE/MAX North Winds Realty
03.2014 - 03.2025

Desk Clerk

Apple Creek YMCA
04.2013 - 08.2014

Family Readiness Group Volunteer

Wisconsin Army National Guard
09.2008 - 03.2013

Sales Clerk

Industrial Systems Associates
07.1998 - 06.2002

High School Diploma -

Kimberly High School
Lisa Fickel