Lisa Fleming
Henderson,NV
Summary
Experienced office administrator; excellent relational and technology skills; a fast learner. Authorized to work in the US for any employer.
Legal professional with extensive experience in providing top-tier administrative and legal support. Proven track record of managing case files, conducting thorough legal research, and assisting in trial preparation. Highly reliable team player with strong focus on efficiency and adaptability in fast-paced legal environment.
Overview
12
12
years of professional experience
Work History
Legal Assistant
Torklaw
09.2024 - 01.2025
- Managed case files, ensuring organization and accessibility for legal team.
- Drafted legal documents, maintaining accuracy and compliance with regulations.
- Coordinated communication between clients, attorneys, and external parties to streamline processes.
- Maintained filing systems, improving retrieval time for critical documents.
- Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
- Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
- Managed high-volume workload while maintaining strict attention to detail on every task such as drafting correspondence and opening new cases promptly and accurately.
- Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
- Improved client satisfaction with prompt and effective communication regarding case updates and inquiries.
Legal Assistant
Gilson Daub LLP
07.2023 - 08.2024
- Scheduling depositions with opposing counsel and interpreter/court reporter, maintaining case files in CasePeer case management system, requesting transcripts, sending out notices of deposition and PQME appointment notices, putting together and sending out advocacy and supplemental report packages
Care Ministry Coordinator
Central Church
01.2020 - 07.2023
- Front desk receptionist: greet all guests, answer questions, provide list of community and church resources, receive all mail and deliveries and track in spreadsheet
- Answer all incoming phone calls, texts, and emails for the ministry
- Data entry of attendance and ministry numbers into Google Sheet
- Facilitate recovery and grief support groups, schedule care guidance appointments in ministry calendar, filing, maintain ministry supplies, setup rooms for support groups
Office Manager
Complex Solutions Ltd.
01.2013 - 07.2017
- Skillfully manage wide-range of office, executive and sales support tasks, including accounts payable/receivable, customer service, data entry, invoicing, and office supplies.
- Review client contracts line by line for accuracy and uploaded to database
- Respond to customer inquiries in person and over the phone using Word and Outlook; assist president, manager and reserve study staff in support of HOA boards, real estate developers, and residential/commercial property managers.
- Represented employer in several industry organizations (NACM, CAI, LVHCA) at luncheons and other networking events.
Education
Bachelor of Arts - Psychology
University of Nevada Las Vegas
Las Vegas, NVBachelor of Science - Marketing
University of Nevada-Las Vegas
Las Vegas, NVHigh School Diploma -
Dublin Scioto High School
Dublin, OhioSkills
- Fast learner
- Microsoft office
- File organization
- Legal document preparation
- Client communication
- Task prioritization
- Data management
- Office administration
- Computer proficiency
- Critical thinking
- Strong problem solver
- Dedicated team player
Languages
English - Fluent
Assessments
- Work style: Reliability — Proficient July 2023 Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
- Data entry: Attention to detail — Completed October 2023 Maintaining data integrity by detecting errors Full results: Completed
- Sales skills — Proficient October 2023 Influencing and negotiating with customers Full results: Proficient
- Work motivation — Completed July 2023 Level of motivation and discipline applied toward work Full results: Completed
- Spreadsheets with Microsoft Excel — Proficient July 2023 Knowledge of various Microsoft Excel features, functions, and formulas Full results: Proficient
- Office manager — Proficient July 2023 Scheduling and budgeting Full results: Proficient
- Written communication — Proficient July 2023 Best practices for writing, including grammar, style, clarity, and brevity Full results: Proficient
- Administrative assistant/receptionist — Proficient July 2023 Using basic scheduling and organizational skills in an office setting Full results: Proficient
- Typing — Proficient July 2023 Transcribing text Full results: Proficient
- Attention to detail — Proficient July 2023 Identifying differences in materials, following instructions, and detecting details among distracting information Full results: Proficient
- Proofreading — Proficient July 2023 Finding and correcting errors in written texts Full results: Proficient
- Project timeline management — Proficient October 2023 Prioritizing and allocating time to effectively achieve project deliverables Full results: Proficient
- Customer service — Proficient October 2023 Identifying and resolving common customer issues Full results: Proficient
- Customer focus & orientation — Proficient October 2023 Responding to customer situations with sensitivity Full results: Proficient
- Legal skills — Proficient July 2023 Supporting legal procedures, preparing documents, doing research, and collecting client information in a legal setting Full results: Proficient
Awards
Employee of the Month Nomination August 2023, Employee of the Month Nomination September 2023
Timeline
Legal Assistant
Torklaw
09.2024 - 01.2025
Legal Assistant
Gilson Daub LLP
07.2023 - 08.2024
Care Ministry Coordinator
Central Church
01.2020 - 07.2023
Office Manager
Complex Solutions Ltd.
01.2013 - 07.2017
Bachelor of Arts - Psychology
University of Nevada Las Vegas
Bachelor of Science - Marketing
University of Nevada-Las Vegas
High School Diploma -
Dublin Scioto High School
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