Summary
Overview
Work History
Education
Skills
Affiliations
Languages
References
Timeline
Generic

Lisa Flores

San Antonio,TX

Summary

Dynamic leader with extensive experience in inventory management and team building at McDonald's Restaurant. Enhanced employee performance through targeted training and effective conflict resolution, achieving high customer satisfaction. Proven track record in streamlining operations and improving financial outcomes, ensuring optimal stock levels and waste reduction. Detail-oriented Department Manager adept at proactive management of daily demands and unique situations, fostering employee loyalty and satisfaction.

Overview

7
7
years of professional experience

Work History

Department Lead

McDonald's Restaurant
San Antonio, TX
01.2025 - Current
  • Oversaw inventory levels, ensuring optimal stock management and waste reduction.
  • Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
  • Resolved customer complaints and issues promptly, maintaining a positive brand image.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
  • Completed day-to-day duties accurately and efficiently.
  • cash flow review document

Area Supervisor

Revolution Foods
San Antonio, TX
08.2018 - 07.2019
  • Promoted safe working conditions by monitoring safety procedures and equipment.
  • Trained new employees on cafeteria policies, procedures, and customer service standards.
  • Traveled to 6 schools to confirm preparation for service and compliance with established procedures.
  • Provided timely delivery of essential product tools

Education

Associate of Science - Business Management

Colorado Technical University
Colorado Springs, CO
06-2025

Skills

  • Inventory management
  • Customer service
  • Team building
  • Financial analysis
  • Project management
  • Sales strategies
  • Problem solving
  • Employee training
  • Customer relations
  • Conflict de-escalation
  • Conflict resolution
  • Experience in leadership
  • Staff training

Affiliations

  • Family is key and so on my days off i make the best of my time wether have a taco or two with my daughters or going fishing a few hours before the sunsets with my husband
  • Movies is another one of my favorite ways to unwind

Languages

Spanish
Limited

References

References available upon request.

Timeline

Department Lead

McDonald's Restaurant
01.2025 - Current

Area Supervisor

Revolution Foods
08.2018 - 07.2019

Associate of Science - Business Management

Colorado Technical University

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