Lisa Folk
Fleetwood,PA
Summary
Experienced Registered Nurse committed to delivering safe, high-quality nursing care within collaborative teams. Skilled in patient care management, emergency response, and infection control. Excel at communication, teamwork, and empathy, ensuring optimal patient outcomes.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Registered Nurse
Tower Health - Reading Health Rehabilitation Hospital at Wyomissing
02.2013 - 04.2025
- Traumatic Brain Injury Unit
- Provided patient care and education to patients with chronic illnesses.
- Assessed, planned, implemented and evaluated nursing care for assigned patients.
- Actively participated in quality improvement initiatives within the department.
- Assessed patient needs, prioritized treatment, maintained patient flows and assisted physicians with non-invasive procedures.
- Administered oral, IV and intra-muscular medications and monitored patient reactions.
- Maintained a safe environment for all patients by adhering to infection control policies and procedures.
- Counseled patients and caregivers, providing emotional, psychological and spiritual support.
- Maintained personal and team compliance with medication administration standards and patient care best practices.
- Evaluated patients, recognized and addressed complications, and coordinated treatment with other members of the care team.
- Monitored diet, physical activity, behaviors and other patient factors to assess conditions and adjust treatment plans.
- Utilized critical thinking skills to assess clinical situations quickly and accurately.
- Trained and mentored new RNs on best practices, hospital policies and standards of care.
- Demonstrated knowledge of current trends in nursing practices by attending continuing education classes.
- Recorded patient condition, vital signs, recovery progress and medication side effects.
- Educated patients and families on health care needs, conditions, and options.
- Counseled patients regarding medication side effects or lifestyle changes necessary for improved health outcomes.
- Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
- Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
- Administered medications and treatments, monitoring patients for reactions and side effects.
- Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
- Developed educational materials for use in teaching sessions with patients or their families.
- Collected lab specimens, ordering and interpreting diagnostic tests and lab results.
- Provided emotional support and comfort to families during difficult times.
- Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
- Collaborated with physicians, nurses, therapists, social workers and other healthcare professionals to develop individualized treatment plans for each patient.
- Advocated for patients by supporting and respecting basic rights, values, and beliefs.
- Interpreted and evaluated diagnostic tests to identify and assess patient's condition.
- Ensured compliance with regulatory agencies such as The Joint Commission and Centers for Medicare and Medicaid Services.
- Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
- Demonstrated ability to work independently as well as collaboratively within a team environment.
- Acted as patient advocate and implemented total patient care through team nursing process.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Completed routine maintenance and repair.
- Operated equipment and machinery according to safety guidelines.
- Achieved cost-savings by developing functional solutions to problems.
- Recognized by management for providing exceptional customer service.
- Documented patient progress notes accurately and efficiently in the electronic medical record system.
- Maintained thorough and confidential documentation in electronic medical records.
- Worked effectively in team environments to make the workplace more productive.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
Licensed Practical Nurse
Reading Hospital Medical Center
09.2006 - 02.2013
- Company Overview: Post Acute Rehabilitation Center
- Post Acute Rehabilitation Center
- LPN to RN transition with The Reading Hospital - 2013
Certified Nursing Assistant (CNA)
GWR Personnel Resources, Inc.
Wyomissing, PA
05.2001 - 09.2006
- Company Overview: Nursing Agency.
- Nursing agency.
- Full-time for a nursing agency.
- Traveled between Berks and surrounding counties. I started going to Reading Hospital in November 2001.
Full-time Homemaker
Homemaker
04.1996 - 05.2001
- Full-time homemaker
- Stay-at-home wife/mother
- Managed household errands and other essential duties.
- Maintained a nurturing environment for family well-being.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Recognized by management for providing exceptional customer service.
Medical Receptionist
Callowhill Medical Associates
Reading, PA
09.1994 - 09.1995
- Full-time, head receptionist for five well-respected physicians.
- Answered phones promptly and directed calls appropriately.
- Informed patients of financial responsibilities prior to rendering services.
- Called patients to confirm scheduled appointments and obtain additional details.
- Greeted patients, determined purpose of visit and directed to appropriate staff.
- Processed referrals for specialist care when requested by physicians or patients.
- Transmitted medical records and other correspondence by mail or fax.
- Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
- Maintained supply inventory for office area, ordering items as needed and stocking shelves.
- Photocopied insurance cards, documented details and verified patient coverage for upcoming procedures or appointments.
- Maintained confidentiality of patient information according to HIPAA regulations.
- Scheduled tests, lab work or x-rays for patients based on physician orders.
- Delivered high-quality administrative and customer service to sustain patient and work flows.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
- Prepared charts for new patients, ensuring all necessary forms were completed correctly.
Certified Nursing Assistant (CNA)
Berks County Home – Berks Heim
Reading, PA
09.1992 - 09.1994
- Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
- Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Assisted patients with daily living activities, including bathing, dressing, and grooming.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
- Planned and served meals and snacks to patients according to prescribed diets.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Reported changes in patient conditions to registered nurse or physician.
- Collected specimens from patients for laboratory testing purposes.
- Answered patient call signals and signal lights to determine patients' needs.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Education
Diploma - Nursing Program
The Reading Hospital School of Health Sciences
West Reading, PA07-2013
Diploma - Practical Nursing Program
Reading Area Community College
Reading, PA09-2006
Diploma - Medical Transcription/Medical Reception
Pace Institute
Reading, PA09-1994
Diploma -
Central Catholic High School
Reading, PA09-1992
Diploma - Auto Body Repair
Reading – Muhlenberg Vocational Technical School
Reading, PA09-1992
Skills
- Traumatic Brain Injury
- Tracheostomy management and care
- Safely administer medication
- Emergency care
- Tube management (chest, NG, gastrostomy, nephrostomy)
- Oxygen and related equipment
- Cast care
- Pin care
- Traction care
- IV (peripheral, PICC, etc)
- Diabetic management: chem sticks, insulin, and patient teaching
- CAPD dialysis
- Observation: hemodialysis
- Diabetic care
- Patient education
- Skilled geriatric care
- Rehabilitation functions
- FIM documentation
- Bariatric
- Spinal cord injury
- Amputation management and care
- Prosthetic management and care
- Wound management (packing, dressings, wound vacs)
- Care of chemotherapy patient
- Radiation observation
- Lifting techniques, including neurodevelopmental techniques (NDT)
- Restraint competency
- Isolations
- Lift devices for non-ambulatory patients
- Lifting techniques
- Neurodevelopmental techniques
- Nonviolent crisis intervention technique
- Epic - EMR charting system
Affiliations
- National Student Nurses Association (NSNA)
- Vocational Industrial Clubs of America – Club Reporter (VICA)
Certification
- BLS for Healthcare Providers (CPR/AED), American Heart Association, 09/25
- Registered Nurse, Pennsylvania, RN653345
- NIH Certification
Accomplishments
- The Reading Hospital School of Health Sciences, Director’s List
- Reading Area Community College, Dean’s List - Graduated Cum Laude
References
Furnished upon request
Timeline
Registered Nurse
Tower Health - Reading Health Rehabilitation Hospital at Wyomissing
02.2013 - 04.2025
Licensed Practical Nurse
Reading Hospital Medical Center
09.2006 - 02.2013
Certified Nursing Assistant (CNA)
GWR Personnel Resources, Inc.
05.2001 - 09.2006
Full-time Homemaker
Homemaker
04.1996 - 05.2001
Medical Receptionist
Callowhill Medical Associates
09.1994 - 09.1995
Certified Nursing Assistant (CNA)
Berks County Home – Berks Heim
09.1992 - 09.1994
Diploma - Nursing Program
The Reading Hospital School of Health Sciences
Diploma - Practical Nursing Program
Reading Area Community College
Diploma - Medical Transcription/Medical Reception
Pace Institute
Diploma -
Central Catholic High School
Diploma - Auto Body Repair
Reading – Muhlenberg Vocational Technical School
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