Lisa Ford
La Plata,MD
Summary
Highly experienced and passionate contracting support officer with a strong background supporting intelligence operations. Committed to developing and delivering a wide range of products that drive client performance. Forge and foster strategic relationships with team leaders and clients to best position business initiatives and integrate dynamic and effective intelligence solutions. Operate in diverse environments and actively strengthen intelligence functions.
Overview
13
13
years of professional experience
Work History
Business Operations & Security Specialist
Catalyst Operations & Analytics
09.2022 - 10.2024
- Participated in meetings and associated events to help define and achieve organizational objectives.
- Managed vendor relationships, negotiating contracts, and ensuring timely delivery of goods and services.
- Streamlined business operations by implementing efficient process improvements and organizational strategies.
- Aligned security initiatives with business goals by collaborating closely with executive leadership and other key stakeholders.
- Conducted regular audits of security procedures, identifying areas for improvement and implementing corrective actions.
- Served as liaison between Catalyst and Department of Defense, ensuring smooth communication and resolution of security-related issues.
- Coordinated schedules and timelines for events.
- Conferred with event staff at event site to coordinate details.
- Utilized project management skills to keep events on track while meeting deadlines and staying within budget parameters.
Executive Officer
Torin Consulting
03.2022 - 09.2022
- Streamlined office processes by implementing efficient administrative systems and procedures.
- Streamlined workflow by identifying bottlenecks in existing processes, implementing necessary improvements for enhanced efficiency.
- Enhanced team productivity by providing comprehensive support to the staff members.
- Facilitated smooth communication channels within the organization, ensuring timely dissemination of information and updates.
- Improved data management systems that led to increased accuracy in recordkeeping.
Senior Support Officer
RenXTech
10.2019 - 03.2022
- Facilitated interagency and foreign liaison engagements across the customer workforce.
- Provided administrative support to customers serving OCONUS to enable operations.
- Enabled cyber-related training, financing, and logistical support to customer and partners to enhance global partnerships.
- Earned recognition from senior management for exemplary project management skills displayed during high-profile events.
- Contributed ideas for improving the support process during team meetings, resulting in significant workflow enhancements.
Desk Officer
Consulting Services Group
12.2018 - 10.2019
- Acted as reliable liaison between different departments, fostering collaboration and facilitating information exchange.
- Demonstrated adaptability in handling diverse tasks as assigned while maintaining high level of attention to detail under tight deadlines.
- Researched geographic locations to understand and develop proposals that support government initiatives.
- Coordinated senior-level engagements with OCONUS partners to enhance our shared capabilities.
- Executed travel arrangements to support consultations with government and foreign partners.
Senior Support Specialist
Counter Threat Solutions
04.2018 - 12.2018
- Assisted in development of key presentations to initiate launch of customers logistical optimization initiative.
- Analyzed and learned from established logistical baselines to provide customer with suitable framework for review.
- Managed sub-group to determine leading industry stakeholders and our potential to leverage their capabilities.
- Oversaw account accesses and troubleshoot IT-related insufficiencies to optimize working group communication.
- Contributed to product development efforts by providing valuable user feedback from support interactions.
Contracting Staff Operations Officer - Level II
KeyW
08.2011 - 04.2018
- Traveled to key Department of Defense locations to establish goals and strategize objectives for both agencies.
- Managed multimillion-dollar interagency program for two and a half years and improved travel arrangement coordination for over 15 employees.
- Distinguished by executive leaders for producing ongoing contributions for a joint agency program, yielding continual business growth.
- Effectively prepared quality payment vouchers and tracking for over 300 active relationships and delivered high-end intelligence research.
- Developed strong relationships with clients through consistent communication and attentive customer service, resulting in increased overall satisfaction.
Education
High School Diploma -
Henry E. Lackey High School
Indian Head, MD06-2002
Skills
- Client Database Usage
- Event Coordination and Support
- Interdivisional Engagement
- Time Management
- Client Mail System Optimization
- Meeting facilitation
- Organizational Development
- Administrative Support
- Statement Reconciliation
- Document Review and Processing
Security Clearance
TS/SCI with Full Scope Polygraph
Timeline
Business Operations & Security Specialist
Catalyst Operations & Analytics
09.2022 - 10.2024
Executive Officer
Torin Consulting
03.2022 - 09.2022
Senior Support Officer
RenXTech
10.2019 - 03.2022
Desk Officer
Consulting Services Group
12.2018 - 10.2019
Senior Support Specialist
Counter Threat Solutions
04.2018 - 12.2018
Contracting Staff Operations Officer - Level II
KeyW
08.2011 - 04.2018
High School Diploma -
Henry E. Lackey High School
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