Lisa Ford
Decatur,TX
Summary
Detail-oriented professional specializing in logistics and inventory management. Known for enforcing safety regulations and maintaining accurate records, ensuring compliance and operational readiness across various projects.
Overview
13
13
years of professional experience
Work History
Crew Lead
AAFES
Fort Belvoir, Virginia
08.2014 - 05.2016
- Promoted teamwork and efficiency by supervising crew members during daily operations.
- Trained new staff on store policies and customer service techniques to improve service quality.
- Addressed customer inquiries swiftly, ensuring prompt resolution of issues.
- Maintained product excellence by conducting regular quality checks on merchandise.
- Implemented safety procedures to promote a secure working environment.
- Assigned work duties, monitored workflow, and evaluated results.
- Guided and supported team members to ensure successful task completion.
- Enforced safety regulations and ensured compliance with company policies.
- Monitored employee performance and offered constructive feedback for continuous improvement.
- Ordered supplies to maintain accurate inventory levels and stocked items correctly.
- Delegated daily tasks to team members to optimize group productivity.
- Directed traffic flow in and around work zones to ensure safety.
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and provided exceptional service.
- Managed inventory by restocking shelves and organizing merchandise displays.
- Ensured cleanliness of checkout area to promote a welcoming environment.
- Resolved customer complaints promptly to enhance satisfaction levels.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Logistics Specialist
CSC
Fort Campbell, KY
02.2009 - 08.2012
- Coordinated logistics operations, resulting in timely delivery of goods.
- Coordinated and monitored the transportation of goods between warehouses, customers, vendors, and other locations.
- Coordinated import and export operations, ensuring adherence to tight schedules and deadlines.
- Coordinated daily logistics operations, including shipment scheduling and tracking.
- Managed inventory levels, optimizing stock availability and minimizing shortages.
- Organized and managed the inventory of all incoming and outgoing shipments.
- Conducted inventory checks and resolved discrepancies.
- Conducted regular inventory audits to ensure accuracy and integrity of stock levels.
- Maintained accurate records of shipments and inventory through software systems.
- Resolved any discrepancies related to product quality or quantity issues upon delivery.
- Implemented and oversaw compliance with safety and handling procedures for all shipments.
- Oversaw the maintenance and repair of logistics equipment and vehicles to ensure operational readiness.
- Collaborated with cross-functional teams to support project execution and planning.
- Loaded, unloaded, moved and sorted materials to keep items flowing to correct locations.
- Monitored regular maintenance and protection of project infrastructures and equipment.
Supply Specialist
United States Army
Fort Campbell, KY
01.2003 - 11.2006
- Managed supply chain logistics for military operations and training exercises.
- Coordinated inventory management and tracking of critical supplies and equipment.
- Oversaw the receipt, storage, and distribution of materials to support missions.
- Optimized inventory reorder points to maintain supply efficiency.
- Developed standard operating procedures to streamline supply handling processes.
- Rolled out work procedures to align with ISO standards.
- Monitored delivery schedules to guarantee timely receipt of goods for operational readiness.
- Assessed and evaluated inventory requirements to ensure operational efficiency.
- Investigated discrepancies between physical counts and system-generated reports to maintain inventory accuracy.
- Conducted periodic cycle counts for accuracy purposes.
- Performed regular stock checks to detect any discrepancies or irregularities in inventory levels.
- Compared and verified identifying information of outgoing shipments.
- Managed contractual deliverables and closeouts for projects.
Education
Associate of Arts - Education
University of Phoenix
Tempe, AZ08-2013
Skills
- Logistics coordination
- Inventory management
- Quality control
- Jobsite safety
- Recordkeeping and reporting
- Task delegation
- Time management
- Multitasking and organization
- Training and mentoring
Timeline
Crew Lead
AAFES
08.2014 - 05.2016
Logistics Specialist
CSC
02.2009 - 08.2012
Supply Specialist
United States Army
01.2003 - 11.2006
Associate of Arts - Education
University of Phoenix