Lisa Fortner

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• Managed largest company account with total of 16M pounds of annual sales.
• Met Sales goals of 2M in new business annually.
• Maintained large key accounts across North America. Primary Territory being the Southeast.
• one of two account managers with primary focus of HVAC Industry and secondary focus of Automotive.
• Established strong relationships with clients through regular communication and follow-up activities.
• Attended trade shows and industry events in order to build brand awareness among target audiences.
• Provided monthly precise forecast.
• Created presentations for key stakeholders regarding progress updates or proposals for new initiatives.
• Coordinated cross-functional teams for successful execution of projects related to large scale accounts.

• Maintained of territory of 175 accounts.
• Covered a territory of 6 States along the Southeast.
• Built strong relationships in the Building Market, Solar Panel Market and Automotive Market.
• Brought in new business of 1.6 M lbs.
• Planned and developed strategies to increase sales and territory.
• Established sales goals and strategies that contributed to increased growth in sales and profitability.
• Retained existing customers and substantially grew customer base, product line and sales volume.
• Fostered relationships with customers to expand customer base and enhance loyalty and retention.
• Aided sales management by tracking weekly sales and planning corrective actions.

• Implemented new sales strategy to increase sales/margins Created inventory list to stock new distribution center Provided market research to introduce Pierce to new industries in my territory.
• Helped develop new marketing for value add service Trained inside sales staff on new industries Identified areas that we can gain more market share Built new territory for existing company.

• Built new territory for existing company Developed pricing strategies while balancing firm objectives with customer satisfaction maximization.
• Applied sales forecasting techniques and strategic planning to verify sales and profitability of products, lines and services.
• Consulted with buying personnel to determine projected demand for products and services Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.
• Kept detailed records of daily activities through online customer database.
• Built relationships with customers and the community to promote long term business growth Prioritized tasks and projects to meet tight deadlines.
• Wrote sales contracts for orders obtained and submitted orders for processing.
• Quoted prices, credit terms and other bid specifications.

• Liaised between customers and manufacturing to design new product.
• Identified strategic business opportunities to advance technology through licensing and project development.
• Made sure that products were produced on time and are of good quality.
• Monitored product standards and quality-control programs.
• Prepared and maintained production reports and personnel records.
• Provided business analysis in support of bio-catalyst product management.
• Reviewed processing schedules and production orders concerning inventory requirements, staffing requirements, work procedures and duty assignments, considering budgetary limitations and time constraints.
• Tested products or subassembly's for functionality or quality.

• Negotiated prices, terms of sales and service agreements.
• Contacted new and existing customers to discuss how their needs could be met through specific products and services.
• Quoted prices, credit terms and other bid specifications.
• Identified prospective customers by using business directories and following leads from existing clients.
• Wrote sales contracts for orders obtained and submitted orders for processing.
• Recorded accurate and efficient records in the customer database.
• Prioritized tasks and projects to meet tight deadlines.
• Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.
• Kept detailed records of daily activities through online customer database.
• Met existing customers to review current services and expand sales opportunities.
• Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
• Built relationships with customers and the community to promote long term business growth.
• Exceeded team sales goals by 27%.

• Managed and recorded all leads from outbound telephone marketing.
• Set up new accounts, established customer credit, and set up payment methods.
• Prioritized daily workflow's, including all inbound calls, quotes and sales-related inquiries.
• Answered customers' questions regarding products, prices and availability.
• Emphasized product features based on analysis of customers' needs.
• Wrote sales contracts for orders obtained and submitted orders for processing.
• Maintained friendly and professional customer interactions at all times.

• Throughout my tenure with T&C Metals (Cameron Ashley) I held many titles.
• Oversaw inventory purchases and sales contracts to keep records current and compliant.
• Completed order forms and collected payments to keep customer accounts current.
• Prospected for new business and analyzed sales potential to develop effective sales opportunities and call plan.
• Gave presentations on available products and services that could meet current business needs.
• Maintained solid connections with established customers to promote new products.
• Initiated sales by preparing necessary contracts and drafting proposals to be sent to clients.
• Consulted with customers to gain feedback and address concerns with products or services.
• Analyzed sales statistics to determine sales potential and provide input on inventory requirements.

• Emphasized product features based on analysis of customers' needs.
• Monitored current accounts to promote strong working relationships and resolved issues before customer satisfaction could be affected.
• Increased repeat customer base by maintaining relationships with high-profile clients and effectively managing service issues.
• Established sales goals and strategies that contributed to increased growth in sales and profitability.
• Communicated with repeat customers to build long-term relationships.
• Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.

• Performed monthly reconciliation of open purchasing orders.
• Generated weekly, monthly, quarterly and yearly reports on purchasing operations.
• Negotiated and finalized contracts.
• Procured materials for special projects.
• Contacted location managers and department supervisors to assess requirements.
• Maintained productive relationships with vendors.
• Wrote standard operating procedures for department.
• Assessed areas of service concern and developed improvement plans.
• Created purchase orders.