Lisa Foster
Summary
Qualified Office Manager with a proven track record at Agape Villages Foster Family Agency, excelling in organizational skills, customer service and outreach within community. Takes on office operations, ensuring confidentiality and compliance, while fostering team cohesion and enhancing operational efficiency. Great in office administration and relationship building, significantly improved staff/resource parent training and resource management.
Overview
9
9
years of professional experience
Work History
Office Manager
Agape Villages Foster Family Agency
09.2015 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained computer and physical filing systems.
- Updated reports, managed accounts, and generated reports for company database.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Coordinated special projects and managed schedules.
- Coached new hires on company processes while managing employees to achieve maximum production.
- Managed compliance to keep organization operating within legal and regulatory guidelines.
- Evaluated and kept employee records up to date.
- Custodian of Records-worked with Community Care Licensing in regards to finger printing.
- Defined clear targets and objectives and communicated to other team members.
- Assisted in organizing and overseeing donations for the resource families and foster youth.
Education
Bachelor of Science - Social Services
Union Institute & University
Cincinnati, OH12.2015
High School Diploma -
East Union High School
Manteca, CA06.1995
Skills
- Customer Service
- Office Management
- Organizational Skills
- Custodian of Records
- Generated Live Scans
- Excellent multi-tasking ability
- Relationship Building
- Mail handling
- Training and coaching
- Staff Training
- Event Coordination
- Meeting planning
- Worked with Children will all abilities
- Organized Girls Groups
- Work with Foster Youth
Timeline
Office Manager
Agape Villages Foster Family Agency
09.2015 - Current
Bachelor of Science - Social Services
Union Institute & University
High School Diploma -
East Union High School
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