Lisa Frankl
Georgetown,KY
Summary
Organized Coordinator focused on boosting customer satisfaction and service quality. Familiar with documentation, reporting and compliance requirements. Skilled in managing employee documentation and maintaining files and records.
Overview
20
20
years of professional experience
Work History
Stay at Home Coordinator
My Family Vet
Georgetown, KY
09.2014 - Current
- Prioritized and organized tasks to efficiently accomplish service goals.
- Operated equipment and machinery according to safety guidelines.
- Completed day-to-day duties accurately and efficiently.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Identified needs of customers promptly and efficiently.
Housekeeping
Microtel inn&suites by wyndham roseville
Georgetown, KY
06.2014 - 09.2014
- Performed light housekeeping tasks including laundry, dusting and vacuuming.
- Performed housekeeping duties such as cleaning countertops, restocking supplies.
- Performed light housekeeping tasks including changing bed linens when necessary.
Customer Service
Standard Quick Print
Maysville, KY
11.2012 - 04.2014
- Answered incoming calls promptly and professionally.
- Greeted customers, assessed their needs and provided appropriate services.
- Processed payments for products and services rendered.
- Resolved customer complaints quickly and efficiently.
- Managed multiple projects simultaneously while adhering to strict deadlines.
- Collected cash payments from customers or charged purchases to credit cards.
Photographer
Crystal Photography
Mount Olivet, KY
05.2010 - 01.2014
- Review proofs with clients to determine which images should be printed or published.
- Advise on appropriate poses, props, and backgrounds for each shot taken.
- Edit photos using Adobe Photoshop and other software applications.
- Research trends in photography styles to stay up-to-date with current technologies and practices.
- Create portfolios for clients to showcase work.
- Organize and store digital photographs, negatives, and prints in an orderly fashion.
- Deliver quality products within deadlines established by clientele.
- Consult with clients to understand their needs and preferences for a photo shoot.
- Ensure safety of people involved in photo sessions by following all applicable laws and regulations.
- Conduct interviews with subjects of a photoshoot to ensure comfort level during the session.
- Compose creative shots from different angles that are visually appealing.
- Maintain photography equipment including cameras, lenses, lighting gear, tripods.
- Assist in planning setup of shoots including location scouting.
- Provide direction to models and subjects throughout photoshoots while capturing natural expressions.
- Develop film, print photos, and make digital copies of existing photos.
- Set up lighting equipment and adjust camera settings to capture desired images.
- Set up lights, backdrops, and props for shoots and events.
- Photographed special events, parties, and portraits.
- Conducted photo shoots annually, including weddings, portraits, and commercial photography.
- Cropped, manipulated, and performed color balance for final images.
Customer Service Representative
The Pool Apartments
Mayvsille, KY
04.2004 - 09.2012
- Demonstrated excellent interpersonal skills while interacting with customers.
- Restocked items as necessary throughout the shift.
- Maintained an organized work environment by cleaning and stocking supplies as needed.
- Maintained accurate records of all transactions processed within the billing system.
- Managed customer accounts and updated records as needed.
- Verified stock availability from vendors before placing orders.
- Created purchase orders based on customer requirements and specifications.
- Monitored inventory levels to ensure adequate stock is available at all times.
- Ensured timely delivery of products by coordinating with suppliers and vendors.
Education
Associate of Applied Science - Business
Western International University
Tempe, AZ05-2006
Skills
- Staff Supervision
- Financial Management
- Contract Management
- Recordkeeping
- Data Entry
- Consulting
- Information Collection
- Resource Allocation
- Document Management
- Point of Contact
- Schedule Coordination
- Schedule Management
- Event Planning
- MS Office
- Scheduling and calendar management
- Event Coordination
- Customer Service
- Adobe Photoshop expertise
- Document Scanning
- Deadline-oriented
- Error Detection
- Fast Typing Speed
- Strong Vocabulary
- Document Formatting
- Team player attitude
- Professionalism and Etiquette
- Adaptability and Flexibility
- Time Management
References
References available upon request.
Timeline
Stay at Home Coordinator
My Family Vet
09.2014 - Current
Housekeeping
Microtel inn&suites by wyndham roseville
06.2014 - 09.2014
Customer Service
Standard Quick Print
11.2012 - 04.2014
Photographer
Crystal Photography
05.2010 - 01.2014
Customer Service Representative
The Pool Apartments
04.2004 - 09.2012
Associate of Applied Science - Business
Western International University
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